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Go-To-Market Operations Analyst
Confirmed live in the last 24 hours
Locations
Cleveland, OH, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Salesforce
Requirements
  • BA/BS degree required
  • 1+ year of direct customer interaction in an account management type role
  • Software as a Service (SaaS) or high tech industry experience preferred
  • Experienced in independently managing projects against milestones, timelines and key metrics
  • Ability to creatively problem solve and drive process efficiency
  • Analytical, process-driven and detail-oriented
  • Excellent verbal communication and presentations skills
  • Coachability and the ability to apply feedback
  • Passion for customer satisfaction through all stages of the customer journey
  • Independent and self-motivated with a strong drive for success
  • Prior experience collaborating cross-functionally to achieve goals and complete projects a plus
  • Prior experience with SalesForce administration a plus
Responsibilities
  • Developing and maintaining new processes for the purpose of propelling the adoption of product innovations
  • Build and present process pitch decks to active BrightEdge customers
  • Define and instrument metrics for success within these processes
  • Build reports and dashboards within SalesForce for team members, managers, and executives
  • Work collaboratively with cross-functional teams and executives to manage and maintain project expectations, deadlines and success
  • Develop internal training and certification of new processes to be adopted by other departments within the organization
BrightEdge

201-500 employees

SEO Platform
Company Overview
BrightEdge's mission is to inspire new ways of thinking about how marketers use data and content insights to connect with their audiences in key moments that matter. The company operates a data optimization and SEO platform.
Benefits
  • Medical / Dental / Vision Insurance
  • 15-23 days Paid Time Off (PTO) annually
  • Stock Options
  • 401(k)
  • 6 Weeks Paid Maternity Leave
  • 4 Weeks Paid Paternity Leave
  • Competitive Salaries
  • SEO Certification Courses
  • Team Events & Socials
  • Free Friday Lunches
  • Fully Stocked Kitchen
  • Collaborative Work Environments
Company Core Values
  • Customer success
  • People succeess
  • Striving for excellence
  • Urgency
  • Winning