Posting Date

01/14/25

Application Deadline

01/14/25

Pay Range

$19.75 - $29.00 hourly

Salary offers are based on the candidate’s equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Treasurer

About the Position

If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to their full potential, apply to join our team!

The Banking and Customer Services Specialist provides time-sensitive specialized financial transactional and customer service support to taxpayers, title companies, and business entities paying Maricopa County property tax. They also ensure payments are posted both accurately and timely for proper apportionment of monies to county schools and other agencies dependent on property tax revenue.

About Us

The Maricopa County Treasurer is responsible for collecting all real and personal property taxes for the nation’s 4th largest Treasurer’s Office. There are over 1,700 tax districts that include state, County, incorporated cities and towns, schools, community colleges, and special districts, and then distributing those funds to those tax districts.

Join a team of change agents and be part of the exciting technology transformation taking place at the Maricopa County Treasurer’s Office! We are updating all our internal systems and building an all-new online eGovernment service center. If you would like to be part of a challenging and rewarding team of innovators, this is the place for you!

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance, with hybrid and alternative work schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Employee discounts for goods and services

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Three years of cash-handling experience in a banking/financial institution

• High School diploma or GED

• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

Our Preferred Candidate has

• Bilingual skills (English and Spanish)

Job Contributions

• Serve as the Treasurer’s Office customer front-facing representative by greeting customers, and provide parcel account and property tax info

• Process property tax payments, including counting cash and coins accurately and maintaining precision in the process ensuring that the cash drawer balances at the end of each shift and resolve any discrepancies

• Maintain accurate records of all transactions and ensure strict compliance with the policies and procedures of the bank

• Operate computer terminals, check scanners, and other equipment used in banking transactions

• Stay up-to-date with the county and Treasurer’s Office policies and procedures

• Resolve customer issues and complaints in a professional and timely manner

• Participate in training programs to enhance product knowledge, customer service skills, and job proficiency

• Prepare individual daily banking deposits for armored vendor pickup ensuring proper procedures are followed

• Complete other projects when needed

Working Conditions

• Must be able to work in an indoor office environment

• Must have manual dexterity of hands and body to operate office equipment

• Must be able to manage frequent interruptions, time pressures, high work volumes, multiple and complicated tasks, unscheduled tasks, team-oriented activities, prompt decision-making and interaction with government officials and the public

• The position is a highly visible customer contact position

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!