QA Engineer I

Summary:

The QA Engineer I is responsible for testing and ensuring software quality at various stages of development. They will design and execute test plans, develop and maintain automation scripts, identify and document defects, work with cross-functional teams to maintain software quality, and provide feedback to developers on ways to improve the software. The QA Engineer I is also responsible for staying informed about new testing tools and methodologies, as well as industry trends. They may perform manual and automated testing, as well as API, performance, and database testing.

Essential Job Duties and Responsibilities:

• Execute detailed test plans and test cases, focusing on both manual and automated testing.

• Participate in API testing using tools like Postman to ensure API reliability and performance.

• Manage and execute test cases using Zephyr, integrating testing tools with JIRA for efficient defect tracking.

• Assist in the development and maintenance of automation frameworks, utilizing tools such as Selenium or TestNG.

• Collaborate with cross-functional teams to maintain software quality throughout the development lifecycle.

• Contribute to setting up roadmaps for automations and optimizing testing processes.

• Design test plans for integrated services to enhance quality with optimized delivery timelines.

• Identify and document defects, collaborating with developers for timely resolutions.

• Stay informed about new testing tools, methodologies, and industry trends.

• Familiarity with MongoDB for database testing and validation.

• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Bachelor's degree in Computer Science, Engineering, or related field.

• 1-3 years of experience in QA, with a focus on manual and automated testing.

• Familiarity with test automation tools (e.g., Selenium, TestNG) and test case management tools like Zephyr.

• Basic understanding of API testing, particularly with Postman.

• Strong analytical, problem-solving, and communication skills.

Certificates, Licenses, Registrations:

None Required

Language Skills:

Ability to read words and to recognize similarities and differences between words and between series of numbers. Ability to comprehend and write simple instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Customer Service Relationships:

Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.

Work Complexity:

Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas.  Problems are typically solved through drawing from prior experiences, with analysis of the issue.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.

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