Full-Time
Senior Customer Experience Engineer-React Native
Posted on 2/26/2025
Ditto
201-500 employees
Online platform for insurance selection assistance
No salary listed
Senior
Remote in UK
Candidates must be based in the United Kingdom for this remote position.
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- 5+ years of experience as a customer success engineer, solutions engineer, software engineering consultant, or similar
- Specialism in one or more of: Swift, Kotlin, React Native, JavaScript, C#/.NET, Rust
- Excellent written and verbal communication skills in English, enabling you to effectively engage with a diverse range of developers and technical teams
- Broad familiarity with mobile software and hardware providers
- High level of proficiency in driving complex technical issues to resolution - e.g. the ability to analyse stack traces or identify novel ways of recreating and isolating issues
- Bachelor’s degree or equivalent
- Empower Developers - You will be the expert on best practices for developing mobile applications using Ditto at scale. Using that expertise you guide enterprise developers through their Ditto journey through solution design, demonstration of best practices. The delivery of this expertise will take a variety of forms including code examples, conducting both virtual and in-person workshops and creating engaging demonstrations and how-to materials.
- Deliver Quality Solutions - You will be the trusted advisor to the customer throughout their implementation and successful production deployment. You will be working alongside their developers providing guidance and input to their Ditto code base.
- Ensure Success - Working alongside our Technical Support team you will be on-hand to help navigate and complex technical issues in both functionality and performance. You will help overcome hurdles and accelerate the customer’s journey into production and ongoing smooth operation.
- Drive Innovation and Adoption - Develop new use cases on Ditto and drive adoption of the Ditto platform. Collaborate with teams across backend, frontend, DevOps, design, product, sales, and marketing to create a first-class experience for developers.
- Opportunity for Travel - The strongest relationships are made in person and we like to bring our expertise to where our customers are.
- Experience contributing to open-source projects
Ditto simplifies the insurance selection process for individuals and families in India by providing an online platform for personalized consultations. Users can understand, compare, and purchase various insurance policies, including health and term life insurance, tailored to their specific needs. The platform emphasizes unbiased advice, allowing users to book free consultations with knowledgeable advisors who explain policy terms clearly, helping clients make informed decisions without sales pressure. Ditto also offers tools to help users comprehend their existing policies by translating complex terms into plain language, enabling them to evaluate their coverage effectively. With a user-friendly interface and a focus on customer education, Ditto aims to empower users to navigate the complexities of insurance confidently and securely.
Company Size
201-500
Company Stage
Seed
Total Funding
$470K
Headquarters
India
Founded
2018
Simplify's Take
What believers are saying
- Increased telemedicine adoption boosts demand for Ditto's health insurance offerings.
- AI-driven personalized recommendations enhance Ditto's customer experience and advisory services.
- Growing demand for mental health coverage presents expansion opportunities for Ditto.
What critics are saying
- Competition from fintech companies like CRED and Groww threatens Ditto's market share.
- Rising medical expenses may pressure Ditto to offer more competitive coverage options.
- Misinformation about health insurance could undermine consumer trust in Ditto.
What makes Ditto unique
- Ditto offers unbiased, pressure-free insurance consultations, fostering trust and transparency.
- The platform simplifies complex insurance terms, aiding user understanding and decision-making.
- Ditto's advisory-first approach has captured a significant market share in India.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Flexible Spending Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Retirement Plan
Stock Options
Company News
the cofounders of finshots founded ditto insurance in 2021 and raised â‚ą4 crore from zerodha ditto captured the indian market by an advisoryfirst approach to help people make informed decisions about their health and term insurance which in turn has worked for them today it is one of the leaders with over 400 employees and advise over 3 lakh customers
InsurTech. Debunking Common Myths About Health Insurance: A Guide to Informed Decision-Making. ByStartupStory | December 4, 2023 In an age where medical expenses are soaring higher than ever before, health insurance has emerged as a crucial safety net for individuals and families. Nevertheless, despite its increasing significance, health insurance is still surrounded by rumours and falsehoods that frequently prevent consumers from making wise coverage decisions. In this blog, we’ll dispel some of the most widespread misconceptions about health insurance and clarify the information everyone needs to know to get the most out of their insurance
Ditto, a San Francisco, CA-based creator of a distributed data platform that enables apps to synchronize data in real-time even without internet connectivity, raised $45m in Series A funding.
Founded by Matt Straz in 2019, Bennie has now raised a total of $50.0M in total equity funding and is backed by Motley Fool Ventures.
Many apps today assume that data lives in only one location, typically a single cloud database. But the reality is more complex. Thanks to the proliferation of mobile devices and cloud infrastructure — the latter of which accelerated during the pandemic — apps now need to store and process data in more places, from the edge to the public cloud.That’s what drove Adam Fish and Max Alexander to found Ditto, which emerged from stealth today with $45 million in Series A funding led by Acrew Capital with participation from U.S. Innovative Technology Fund (USIT), True Ventures and Amity Ventures. Ditto provides a distributed database that runs “practically anywhere,” according to Fish and Alexander, enabling data distribution even in areas with limited or poor internet connectivity.“The pandemic exposed critical vulnerabilities in traditional network infrastructure, prompting a surge in demand for contactless solutions,” Fish, who serves as the company’s CEO, told TechCrunch in an email interview. “Businesses scrambled to transition their everyday processes to contactless alternatives; however, these applications often relied on an internet connection to function effectively