Senior Director

Senior Director, Operational Risk – Global Payments and Trade

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Director and Coverage Lead to join our Operational Risk team supporting Treasury Services. This role is located in New York City. 

In this role, you’ll make an impact in the following ways: 

Lead the second line of defense operational risk management coverage for our Global Payment and Trade Platform. BNY’s Global Payments & Trade platform delivers cross-border payments, cash management, and trade finance solutions for institutional clients worldwide, with comprehensive risk coverage across the full transaction lifecycle including credit, liquidity, operational, fraud, AML/sanctions, and regulatory compliance. This role focuses on business and operational risk driving end-to-end risk identification, control design, and issue remediation across products, processes, and client journeys to strengthen the governance and control environment.

You will partner with teams across all three lines of defense including product, operations, engineering, legal, and compliance to support and oversee risk in this rapidly evolving domain.

• Define and execute the global operational risk management framework across the Global Payments and Trade platform.
• Lead the identification, assessment, monitoring, and mitigation of key operations risks (operational, conduct, third party, and cyber) in the Global Payments and Trade platform and those business lines that leverage Global Payments and Trade products.
• Ensure resilience and control effectiveness in large scale global platforms and products.
• Engage with product and technology teams to ensure safe and scalable innovation and appropriate protocols to mitigate execution risk.
• Provide effective risk management challenge and oversight of change initiatives, including new or modified products and process changes, ensuring risks are identified, assessed, and mitigated effectively. Consider the impacts to Global Payments and Trade products as the result of market changes.
• Anticipate emerging risks (geopolitical, macroeconomic, regulatory, technology) and advise leadership on strategic response.
• Drive alignment between global standards and local operational requirements.
• Partner with platform leadership to embed a strong risk culture, identify risk areas, concerns, patterns & trends and drive adherence to the policies, regulations, and industry standards. Support ongoing education of stakeholders through tailored training on risk-related matters.
• Communicate risk insights effectively to senior leadership and stakeholders to support informed risk-taking and integration of risk management into decision-making and business processes.
• Senior point of contact for the business and auditors on Global Payments and Trade risk matters.
• Present at global forums and represent Operational Risk at committees and engagements.
• Drive continuous improvement initiatives to simplify risk processes and leverage technology for enhanced risk oversight.
• Oversee and review risk incidents and ensure remediation efforts are appropriate to minimize impact and prevent recurrence.
• Prepare concise executive-level presentations and reports for governance and regulatory engagements.

To be successful in this role, we're seeking the following:

• Bachelor’s degree with a focus in business, finance, or related discipline and relevant industry qualifications are an advantage.
• 12-15 years prior work experience in a global, financial or professional services firm.
• Prior experience in Global Payments and Trade (or equivalent payments/trade services domain) in first or second line of defense is essential.
• Strong working knowledge of global regulatory environment and risk frameworks.
• Exceptional interpersonal skills with ability to influence a diverse set of stakeholders at all levels.
• Prior experience managing a team of people, with ability to manage multiple deliverables and competing priorities.
• Excellent technical and strategic risk skills including analytical, critical thinking and data analytics.
• Exceptional written and verbal communication skills to interact with colleagues and present to internal and external stakeholders.
• Ability to learn, assimilate new information quickly and adjust to a changing environment.

At BNY, our culture speaks for itself, check out the latest BNY news at:

• BNY Newsroom
• BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. 

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.