Full-Time

Lead Customer Quality Engineer

Posted on 9/10/2025

Atlas Copco Group

Atlas Copco Group

10,001+ employees

Compressed air technology and vacuum solutions

No salary listed

Hillsboro, OR, USA + 1 more

More locations: Chandler, AZ, USA

In Person

Category
QA & Testing (3)
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Requirements
  • 5 years of experience using quality tools (i.e. documentation support, root cause analysis, 8D, process auditing, product inspection, process analysis, continuous improvement) in an ISO 9001:2015 environment.
  • Strong communication skills both verbal and written
  • Able to remain calm in high stress situations and maintain professionalism
  • Edwards product family familiarity and able to speak/understand technical terminology
  • Able to lead and develop a high performance team ensuring a sound work/life balance for his/her directs
  • Knowledge and recent experience in customer relationship management, process auditing, compiling/analyzing/reporting performance data, leading process improvement initiatives, facilitating the completion/close out of 8D CAPAs
  • Self-directed, experienced leader with excellent communication and customer service skills.
Responsibilities
  • Lead CQE will serve as primary POC and the face of Edwards on all quality related issues for internal and external customers driving quick resolution and mitigation.
  • Lead will train, coach and develop his/her team to carry out all responsibilities of their role in their absence ensuring redundancy within the team and adequate coverage.
  • Lead will drive the IKAT Global Quality Team collaborating closely with all internal departments to ensure investigations are thorough and resolve product/service quality issues raised by customers, such as Material Quality Incidents (MQIs), Failure on Install (FOI) and Engineering Change Notices (ECN’s).
  • Lead will own and drive all internal MQI alignment meetings ensuring each site globally is supported as needed, clearing roadblocks and helping mitigate delays on progess.
  • Manages the ECN program including tracking, ensuring ECN material is uploaded to customer portal, white papers are followed-up on and completed as well as owns all internal and external ECN review meetings.
  • Lead will own monthly IKAT Global Quality Meetings with the customer ensuring material presented is accurate and ready for presention.
  • Updates customers in a timely fashion regarding the status of quality issues or any requests.
  • Serves as CMS technical support by helping resolve issues within the CMS system, trains and coaches new users if needed, and identifies system improvements whenever possible.
  • Participates in product quality planning and control process based on customer’s specifications and requirements to ensure the voice of customer quality shapes the process.
  • Informs site management team regarding customer feedback and expectations on product’s quality.
  • Prepares and updates of all Monthly/quarterly Quality Reports on site Material Quality Incidents (MQI’s), Failure on Install (FOI), 8D Corrective Actions, and Engineering Change Notices (ECN’s), and continuous improvement projects as required by customers.
  • Trains and guides internal stakeholders in identifying and developing problem solving methodologies to resolve customer-identified quality issues.
  • Assists in new product development activities to identify risk mitigation, capability assessment, and process control activities that will prevent quality issues.
  • Addresses customer quality issues in a timely manner to ensure customer satisfaction.
  • Complies with all safety policies, rules and regulations.
  • Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.
  • Able to effectively communicate with individuals at all levels internally and externally
  • Seeks out opportunities for CIP
  • Respectfully takes direction from manager; other duties as assigned.
Desired Qualifications
  • ASQ Certified Quality Engineer (CQE), Quality Auditor (CQA) preferred, not required.
  • Bachelor’s Degree in Science/Technical Discipline preferred, not required.

Atlas Copco is a global industrial group that designs and sells equipment for manufacturing and processing, including compressors, vacuum solutions, industrial tools, and power and gas systems. Its products work by using compressed air, vacuum technology, and powered tools to enable industrial processes; many systems are designed for energy efficiency, reliability, and remote monitoring, often with service networks that support installation, maintenance, and upgrades. The company differentiates itself through a long history focused on compressed air and vacuum technology, a broad global footprint, and a strategy of growth via acquisitions and focused business units, such as spinning off mining and construction equipment into Epiroc to concentrate on core industrial customers. Atlas Copco’s goal is to help customers achieve sustainable productivity by providing durable, efficient equipment, integrated solutions, and reliable service worldwide.

Company Size

10,001+

Company Stage

IPO

Headquarters

Nacka, Sweden

Founded

1873

Simplify Jobs

Simplify's Take

What believers are saying

  • Vacuum Technique achieves 32% organic growth from semiconductor demand in Q1 2026.
  • North America orders surge 70% in Q1 2026 on industrial expansion.
  • LACO Technologies acquisition adds US leak detection for aerospace in Q2 2026.

What critics are saying

  • Henrik Elmin departs Industrial Technique leadership on September 2, 2026.
  • Compressor Technique declines 3% organically with 11% currency headwinds.
  • Donaldson acquires Facet for $820M, eroding filtration market share by 2027.

What makes Atlas Copco Group unique

  • Acquired Edwards in 2014 and Leybold in 2016 to lead global vacuum market.
  • Launched dry claw vacuum pumps in May 2025 for semi-vacuum dominance.
  • Integrates VSD+ and abatement systems for EUV lithography leadership.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Performance Bonus

Wellness Program

Tuition Reimbursement

Company News

Scholarly Africa
Mar 25th, 2026
HR Internship opportunity at Atlas Copco Group - MANCOSA PTY LTD.

HR Internship opportunity at Atlas Copco Group - MANCOSA PTY LTD. SAPlug1 7 hours ago 0 107 3 minutes read Atlas Copco Group, through MANCOSA PTY LTD in Boksburg, Gauteng, is offering a 12-month HR Internship. Gain hands-on experience in HR administration, employee onboarding, and record management. Apply by 6 April 2026. Environmental internships Atlas Copco Group, a global leader in industrial solutions and manufacturing, in partnership with MANCOSA PTY LTD, is excited to announce a 12-month Human Resource Internship at their Jet Park offices in Boksburg, Gauteng. This internship offers a unique opportunity for ambitious graduates or young professionals to gain practical exposure in human resources and administrative processes within a professional corporate environment. About the internship. The HR Internship is designed to provide hands-on experience for candidates seeking to develop their skills in human resource management, administration, and employee relations. Over the course of the 12-month programme, interns will actively contribute to HR operations while learning from experienced professionals in a structured, supportive environment. Discover more Personal branding services Mentorship program access Study abroad consultation This opportunity is particularly ideal for individuals with a relevant qualification in Human Resources or a related field, as it allows them to apply theoretical knowledge in real-world scenarios. Prior administrative experience is advantageous but not mandatory, as training and guidance will be provided throughout the internship. Key responsibilities. As an HR Intern, the selected candidate will be involved in several core functions, including: * Employee Records and HR Database Management: Maintaining accurate and up-to-date employee information, ensuring digital and physical records are well-organized. * HR Documentation Support: Assisting in the preparation of contracts, offer letters, and employee files to support HR operations. * Onboarding Support: Facilitating the smooth integration of new staff into the organisation, ensuring they have the information and resources needed to succeed. * Administrative Assistance: Providing switchboard relief when required, welcoming and escorting visitors, and supporting daily HR administrative tasks. * General HR Support: Assisting the HR team in various tasks and special projects to develop a comprehensive understanding of human resource management within a manufacturing context. These responsibilities allow interns to gain hands-on experience in HR administration, learn corporate processes, and understand the day-to-day operations of a dynamic HR department. Discover more University scholarships Engineering bursaries Digital productivity apps Who should apply. This internship is ideal for motivated, proactive individuals who: * Have completed a qualification in Human Resources or a related discipline * Possess excellent organizational and communication skills * Are eager to learn and gain practical experience in HR * Can work collaboratively as part of a team * Demonstrate professionalism, attention to detail, and a positive attitude Learning and development. Interns at Atlas Copco will benefit from structured mentorship and practical exposure to HR functions in a manufacturing organisation. They will develop skills in record-keeping, employee relations, recruitment support, and HR administration, gaining a competitive edge for future career opportunities in the human resources field. By the end of the 12-month programme, participants will have built a solid foundation in HR operations, including an understanding of onboarding processes, employee management, and professional HR practices. This experience prepares interns to transition confidently into full-time HR roles or related administrative positions. Discover more Financial literacy courses Online certification programs Interview skills coaching Application process. Interested candidates must submit the following documents to be considered: * A detailed CV outlining qualifications and any relevant experience * Certified copies of academic qualifications * Proof of identification Applications should be submitted before 6 April 2026, ensuring that all required documents are attached. Late or incomplete applications will not be considered. About Atlas Copco Group. Atlas Copco Group is a renowned global industrial company providing sustainable productivity solutions. With a strong focus on innovation, operational excellence, and employee development, Atlas Copco offers employees and interns the opportunity to work in a professional environment that values growth, collaboration, and continuous learning. MANCOSA PTY LTD, as part of this initiative, facilitates the internship programme, ensuring that participants receive mentorship, practical exposure, and professional development in line with industry best practices. Final thoughts. The HR Internship at Atlas Copco Group - MANCOSA PTY LTD presents a valuable opportunity for aspiring HR professionals to gain real-world experience in human resources and administration. By participating in this programme, interns will enhance their practical skills, strengthen their understanding of HR operations, and build a strong foundation for a successful career in human resources or related fields. Environmental internships This internship is a stepping stone for young professionals looking to enter the HR sector, offering exposure to corporate HR functions within a global manufacturing environment, mentorship from seasoned HR professionals, and practical experience that is highly regarded in the South African job market.

Cision
Mar 4th, 2026
Portable compressor distributor in Louisiana has become part of Atlas Copco Group

Nacka, Sweden, March 3, 2026: Cypress Equipment Rental, Inc. (“Cypress”) a portable compressor

MarketScreener
Mar 4th, 2026
Business Area President Industrial Technique Henrik Elmin to leave Atlas Copco Group

Business Area President Industrial Technique Henrik Elmin to leave Atlas Copco Group. Published on 03/04/2026 at 02:31 am EST Acquiremedia Nacka, Sweden, March 4, 2026: Henrik Elmin, Senior Executive Vice President and Business Area President for Industrial Technique, has decided to leave the Group. He will remain in his position until September 2. Henrik Elmin has been a member of Atlas Copco Group's management team and held the position of Senior Executive Vice President and Business Area President Industrial Technique since 2017. He joined Atlas Copco Group in 2007 and held several positions within Industrial Technique before taking on the role as Business Area President. Henrik Elmin is leaving to focus on board work and industrial advisory roles. "On behalf of the entire Group I would like to thank Henrik for his contributions over the years, for being a valued member of Group Management and an appreciated leader", said Vagner Rego, President and CEO of Atlas Copco Group. "Under Henrik's leadership, the Industrial Technique business area has delivered strong growth and strengthened its position in the world of smart manufacturing and automation. I wish him continued success and all the best in his next chapter". The recruitment of a successor to the role will be initiated immediately. Christina Malmberg Hägerstrand, Media Relations Manager +46 72 855 93 29 [email protected] Daniel Althoff, Vice President Investor Relations +46 76 899 9597 [email protected] About Atlas Copco Group: Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer compressed air and vacuum solutions, energy solutions, dewatering and industrial pumps, industrial power tools and assembly and machine vision solutions. In 2025, the Group had revenues of BSEK 168, and at year end about 56 000 employees. www.atlascopcogroup.com https://news.cision.com/atlas-copco/r/business-area-president-industrial-technique-henrik-elmin-to-leave-atlas-copco-group,c4316441 https://mb.cision.com/Main/90/4316441/3963718.pdf (C) Acquiremedia - 2026

Industrial Distribution
Mar 4th, 2026
Atlas Copco Adds Louisiana Compressor Distributor

Atlas Copco adds Louisiana compressor distributor. The newly added company serves the region's energy and infrastructure industries. Industrial Distribution staff Mar 4, 2026 iStock.com/JHVEPhoto Atlas Copco announced Tuesday that it has acquired Cypress Equipment Rental Inc., a Louisiana distributor of portable compressors. The company and its staff of 14 serves the region's oil & gas, offshore, petrochemical, abrasive blasting, and bridge and pipeline construction sectors. Cypress posted 2025 revenues of about $17.6 million, Atlas Copco officials said. Andrew Walker, the president of Atlas Copco's power technique business, said the deal would strengthen its presence in the U.S. portable compressor market and specialized oil and gas applications. "The strategic location between New Orleans and Baton Rouge places Cypress at the heart of one of the most active industrial corridors in the U.S.," Walker said in the announcement. Atlas Copco also announced that Henrik Elmin, the president of the company's industrial technique segment, plans to leave the company in early September.

Cision
Feb 20th, 2026
Atlas Copco acquires US vacuum and leak testing firm LACO Technologies for undisclosed sum

Atlas Copco Group is acquiring LACO Technologies, a US-based manufacturer of vacuum solutions and leak testing systems. The deal is expected to close in the second quarter of 2026, subject to regulatory approval. Founded in 1975 and based in Salt Lake City, Utah, LACO produces vacuum chambers and leak detection equipment for aerospace, research and development, and industrial applications. The company generated approximately $25 million in revenue during 2025 and employs 110 people who will join Atlas Copco. The purchase price was not disclosed. LACO will become part of the Scientific Vacuum division within Atlas Copco's Vacuum Technique Business Area, enhancing the group's leak detection expertise and adding a US-based manufacturer to its portfolio.

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