Senior Account Manager

Runwise is looking for a Senior Account Manager to join our team. This highly consultative and strategic sales role will serve as the crucial bridge between our Customer Success and Account Executive teams. You'll be responsible for driving significant upsell opportunities within our portfolio of the largest real estate owners and property managers in NYC, turning existing client relationships into high-value deployments. This role is about thinking strategically and acting as a trusted advisor to help our clients expand their use of our innovative climate-tech solutions.

Runwise (www.runwise.com) is a fast-paced, customer-focused climate-tech startup that controls and runs the key energy systems (heating, water, etc…) in 8,000+ buildings throughout the US. Runwise’s unique hardware and software service significantly reduces energy usage, substantially lowering costs and carbon output. As of today, Runwise’s technology takes the equivalent of 100,000 cars worth of carbon emissions off the road each year.

As a Senior Account Manager, you will be essential to our continued growth, identifying and closing new revenue opportunities within our existing customer base. You'll work closely with our Customer Success Managers to understand our clients' needs and with our Account Executives to develop new sales strategies. You'll also collaborate with our senior leadership, including the SVP of Sales, Director of Sales Ops, and CEO, to shape our go-to-market strategy for key accounts.

Responsibilities will include, but are not limited to:

• Drive expansion revenue by identifying and closing upsell opportunities within a named list of our largest clients.
• Develop and maintain strong, long-lasting relationships with key stakeholders at the C-suite and director levels.
• Serve as a strategic partner to our clients, helping them understand how additional Runwise solutions can solve their business challenges.
• Partner with the Customer Success team to monitor client health and identify potential upsell triggers.
• Work closely with the Account Executive team to hand off and collaborate on new business opportunities within your accounts.
• Forecast and track key account metrics, preparing regular reports on sales progress and account health.

Who you are:

• You have 5+ years of quota-carrying sales or account management experience, with a proven track record of exceeding targets.
• You are highly consultative, with the ability to navigate complex organizational structures and build strong relationships with senior leaders.
• You have a deep understanding of the sales lifecycle and a knack for identifying and developing expansion opportunities within existing accounts.
• You ideally have experience in the real estate or PropTech industry with a strong professional network in NYC.
• You are proficient with CRM software, ideally Salesforce.
• You have strong analytical and problem-solving skills, able to use data to inform your sales strategy.

Salary range: On Target Earnings of $200,000 - $280,000 (Uncapped Commission) based on experience level 

Benefits:

• Medical, dental, and vision insurance
• HSA & FSA options
• Paid Parental Leave
• Access to Talkspace & Health Advocate
• Flexible PTO
• Commuter Benefits
• 401K
• Company paid life insurance
• Voluntary supplemental life insurance
• Summer Fridays
• Monthly L&D Series
• Employee Resource Groups (e.g. DEIB Committee, Run Club)
• Hybrid working environment - in NYC office 3 days per week

This is an excellent opportunity to join a fast-growing company, one of the true leaders within energy efficiency in the Northeast. You will be surrounded by talented people, including working very closely with our co-founder and sales leader. Your success will also make a tangible impact on reducing carbon emissions across the country, within the cities where we operate.