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Sr. Renewals Specialist
Confirmed live in the last 24 hours
Locations
Salt Lake City, UT, USA • Madison, WI, USA • Dallas, TX, USA • Chicago, IL...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Science
Management
Sales
Requirements
  • Renewals-specific experience
  • Customer-facing experience working in Sales or Customer Success
  • Fluent in commercial conversation with sales teams and able to provide necessary guidance for business outcomes
  • Experience with enterprise IT and big data technologies
  • Self-motivated and able to be successful in a fast-paced environment
  • Strong process and customer management skills, financial acuity, and adherence to policies
  • Startup / scale-up experience at a similar 'stage' organization
Responsibilities
  • Own and lead the customer renewal process from quote to close working with sales and customer success engineering
  • Develop renewal strategies to retain and grow Databricks' client base, meeting quarterly churn targets
  • Forecast and maintain rolling 180 day portfolio by identifying risk and upsell opportunities through analyzing customer data and insights together with renewals forecasting methodology
  • Collaborate with teams to maximize renewal outcome and to ensure on-time renewals by being a project manager to ensure positive progression of renewal strategy
  • Manage complex sales cycles and comprehensive save strategies
  • Provide input to scale and drive internal processes and offerings to our cross-function partners
Databricks

1,001-5,000 employees

Unified, open platform for enterprise data
Company Overview
Databricks is on a mission to simplify and democratize data and AI, helping data teams solve the world’s toughest problems. As the world’s first and only lakehouse platform in the cloud, Databricks combines the best of data warehouses and data lakes to offer an open and unified platform for data and AI.
Benefits
  • Extended health care including dental and vision
  • Life/AD&D and disability coverage
  • Equity awards
  • Flexible Vacation
  • Gym reimbursement
  • Annual personal development fund
  • Work headphones reimbursement
  • Employee Assistance Program (EAP)
  • Business travel accident insurance
  • Paid Parental Leave