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Full-Time

VP of Design & Creative

Confirmed live in the last 24 hours

Podium

Podium

1,001-5,000 employees

Streamlines local business communications and payments

Consumer Software
Enterprise Software

Senior, Expert

Lehi, UT, USA

Category
Graphic Design
Art, Graphics & Animation
Required Skills
Marketing
Product Design
Requirements
  • Significant experience (8+ years) leading and managing product design and creative teams, including design leaders
  • Experience leading and collaborating with diverse, distributed teams in a dynamic, rapid growth environment.
  • Excellent communication, problem-solving and brainstorming skills – with ability to navigate and thrive in ambiguity
  • Passion for building scalable solutions and services, working with (and simplifying) sophisticated design systems that span multiple products.
  • Strategic thinking with the ability to balance creativity with data-driven decision-making.
  • Proven experience working on a cross-functional leadership team where you deeply collaborated with engineering, product, and data teams to plan and implement team roadmaps.
  • Customer-first mindset
Responsibilities
  • Build, manage, and mentor high-performing Product Design and Marketing Creative teams at Podium, fostering a culture of creativity, collaboration, urgency, and continuous improvement.
  • Shape and drive the vision for user-centric product design and experience at Podium, ensuring that design decisions are rooted in solving user pain points and enhancing product functionality.
  • Partner with product and engineering, and other cross-functional partners to deliver exceptional user experiences that drive impact for Podium users.
  • Oversee the Product Design team in creating end-to-end user experiences that drive impact and results. While the primary focus will be on the product side, you will also lead the Creative team to ensure consistency across user touchpoints.
  • Partner closely with marketing to drive a high impact creative roadmap. Continuously refine strategy based on performance results, customer insights, and business needs.
  • Partner with senior leadership to shape the product vision and ensure alignment with Podium's strategic goals, driving company-wide design definition, specification and collaboration with cross-functional partners.
  • Lead, grow, and inspire a high-performing team of designers, design leaders and creative professionals who are focused on the end-to-end Podium experience across our different segments of users, towards cohesion and successful results.
  • Establish processes and tools to scale processes, streamline design workflows, improve efficiency, and ensure high-quality delivery as the team and product offerings grow.

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Company Stage

Series D

Total Funding

$425M

Headquarters

Lehi, Utah

Founded

2014

Growth & Insights
Headcount

6 month growth

11%

1 year growth

4%

2 year growth

-8%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $201M Series D funding round provides Podium with substantial capital to fuel growth and innovation.
  • The appointment of Pauline Reader as CMO brings extensive marketing expertise from top companies like Stitch Fix, Minted, and eBay, which can drive brand and revenue growth.
  • Podium's partnerships, such as with Bradford White, demonstrate its potential to expand into various industries and enhance its market presence.

What critics are saying

  • The competitive landscape for communication and payment platforms is intense, with major players like Twilio posing significant threats.
  • The integration of new executive leadership, such as the new CMO, may lead to strategic shifts that could disrupt current operations.

What makes Podium unique

  • Podium's focus on enhancing customer communication through a powerful messaging platform sets it apart from traditional communication tools.
  • The partnership with Bradford White to offer contractors discounted access to Podium's suite of messaging tools highlights its niche market strategy.
  • Podium's ability to double online reviews and build customer relationships five times faster through text messaging is a significant competitive advantage.

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Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag