Workplace Coordinator

Who We Are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We’re changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

Workplace Coordinator

The Workplace Coordinator will be a valued member of our Workplace Team, reporting to the Workplace Office Manager and/or our Head of Workplace Management. As a Workplace Coordinator you will be responsible for day to day activities that ensure the office is clean, functional and organized. You will partner with the Office Manager as well as with our growing workplace team. 

About The Work 

As part of the Workplace team, the Workplace Coordinator your focus will be on providing an exceptional workplace experience to our employees. Creating a supportive and comfortable atmosphere by supporting all employee-facing services.

Responsibilities

• Ensure the office is clean, organized and functional
• Assist with ordering of snacks, beverages and office supplies
• Receive, inventory and stocked snacks, beverages and office supplies
• PIck up daily, sort and distribute mail
• Receive, log and notify employees on packages received daily 
• Responsible for reviewing, responding and resolving Jira tickets/Office Email Alias
• Maintaining meeting room cleanliness 
• Continuously work to review and analyze current operational procedures and implement changes as necessary to maximize utilization of space, equipment, waste reduction, etc.
• Partner with Head of Workplace to develop, maintain, and activate site-specific Emergency Action Plans, and manage ongoing training for on-site employees as needed
• Assess workplace maintenance and determine services needed, including janitorial services and repair and maintenance
• Assist with the onboarding and offboarding processes and logistics for employees, including coordination with cross-functional teams. (e.g. HR, IT, Security etc)
• Assist with office reorganizations and moves, coordinating with the Head of Workplace and/or Office Manager
• Assist in internal communications about changes in day-to-day operations, events, and anything else that affects workflow
• Assist with proactive and responsive communication and resolution of routine and emergency requests

Education

• Bachelor’s degree in business administration, communications, or a related field or Associate’s degree with workplace experience in tech or a fast-paced environment

Experience

• 1 - 3 years experience overall in Workplace, Facilities, Construction Project Management or Corporate Furniture with 1 year in a Corporate Office Workplace position. 

Qualifications

• Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively, and manage conflict constructively 
• Comprehensive knowledge of Slack and GSuite Apps - Gmail, Calendar, Docs, Sheets, Slides 
• Experience with using ticketing software (Jira, Freshservice, ServiceNow etc)
• Ability to navigate ambiguity in a fast-paced workplace with rapidly changing priorities
• Workplace/Facilities experience in a startup setting is a plus
• In-office presence five days a week is required to deliver the optimal workplace experience