Essential Functions

• Achieve Goals and Expand Customer Base: Support existing Account Managers (AMs) in achieving and exceeding goals for Industrial Repair products related to CNC & machine tool industries.
• Joint Calls - Observation and Coaching: Make field visits to observe, evaluate, and coach Account Managers in their assigned territory.
• Training and Development:  Create and deliver training programs for all Account Managers (including those newly hired) and coordinate with other departments to ensure AMs are exposed to all aspects of processes and procedures for selling Industrial Repair related to CNC & machine tool industries.
• Customer Engagement: Personal contact with major customers and prospects to close a sale, promote goodwill, or to provide a basis for continued or future business.
• Market Penetration Strategies: Identify, develop, and implement marketing plans for Industrial Repair related to CNC & machine tool industries.
• Teamwork: Work closely with and maintain open communication with all managers and associates of customer service, operations, engineering, service/repair, warehousing, and shared services, in order to smoothly coordinate and interface the sales activities with the other functional areas of the company.
• Company Policy and Procedures: Comply with company policies and reporting requirements and assure that all Account Managers comply with administrative requirements of position.
• Technical Expertise: Maintains position appropriate technical product knowledge and general sales management techniques and trends. 
• Processes / Companies: Understands industrial repair processes and components utilized across industries that can be repaired by SunSource partner companies.  Market knowledge: Examples Aerospace, Automotive, Consumer Goods, Defense, Energy, Electronics, Oil & Gas, Marine, Medical and Transport to name a fewProducts: Understanding of both the electrical, instrumentation and mechanical components used in the industrial CNC sector. These include, but are not limited to: PLC’s, servo motors and drives, HMI’s, spindles, ballscrews, gearboxes and waycovers.

Experience, Education and Skills

• Education: Bachelor degree strongly desired in Engineering, Marketing or Business.  2-year technical degree is a minimum requirement.
• Experience: 5+ years’ experience in the machine tool industry, with at least 2 years in Industrial repairs. 
• Skills: Proven ability to motivate sales professionals. 

Key Competencies

• Accountability: Demonstrates an understanding of the link between one’s own job responsibilities and overall organizational goals and needs and performs one’s job with the broader goals in mind.
• Coaching: Works to improve and reinforce the performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem.
• Energy/Drive for Results: Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement.  Consistently maintaining a high activity or productivity level; sustaining long work hours. 
• Competitive: To outperform others who are selling goods or services in the same market.  Does things that no one has requested that will improve or enhance products and services, avid problems, or develop entrepreneurial opportunities.
• Interpersonal Relationships: Thinks carefully about the likely effect on others of one’s words, actions, appearance and mode of behavior. Maintains stable performance and emotional control when faced with opposition, pressure, hostility from others and/or stressful conditions.
• Customer Focus: Demonstrates concern for meeting internal and external customers’ needs in a manner that provides satisfaction for the customer. (“Customers” can be co-workers, peers, or management as well as external consumers of a service.)