Partner Manager

About the Role

At OpenPhone, we’re looking for our first Partner Manager to help build and grow success with agencies, systems integrators, consultancies, and partners. OpenPhone is a fast-moving startup in a mature category, and our speed of innovation and customer focus truly set us apart. Reporting directly to the Head of Partnerships, you’ll drive growth through a new agency partner program, manage a robust partner sales pipeline, and collaborate with cross-functional teams to execute co-selling and co-marketing initiatives. By fostering shared success for our partners and OpenPhone, you’ll play a pivotal role in shaping the future of our partnership ecosystem.

Some of the things you’ll do:

• Drive partner-led growth by managing and nurturing relationships with agency, solutions, and partners. Ensure they are engaged, equipped, and motivated to refer and champion OpenPhone.
• Provide partners with the tools, resources, and insights they need to position OpenPhone effectively for both new deals and existing customer expansions, helping them elevate their own services and drive new revenue streams.
• Build trust with partners by serving as their dedicated point of contact at OpenPhone, conducting regular check-ins, and creating co-marketing opportunities to amplify their success.
• Develop and manage a partner sales pipeline, prioritizing high-potential partners and opportunities. By proactively identifying where OpenPhone can make the most significant impact, you’ll ensure sustained growth across each partner’s book of business.
• Act as a key advocate for partners within OpenPhone, gathering and sharing their feedback to help shape enablement resources, product development, and future partnership strategies.

About you:

• Experienced in partnerships: You have 3+ years of experience in partnerships, alliances, sales, channel management, or account management, with a proven track record of driving partner-sourced revenue and managing a sales pipeline.
• Relationship builder: You excel at building trust and meaningful relationships with partners, understanding their goals, and aligning them with OpenPhone’s objectives to create shared success.
• Strategic and hands-on: You know how to connect strategy with execution, creating and managing partner programs that deliver measurable outcomes and drive growth.
• Deep understanding of partnership ecosystems: You bring experience in B2B SaaS and understand the nuances of working with agency, solutions, and partners to deliver mutual value.
• Collaborative communicator: You are an exceptional communicator, both written and verbal, and can effectively engage stakeholders across Marketing, Product, and Sales teams.
• Builder mindset: You thrive on designing and launching partner tactics, programs, or strategies from scratch, focusing on scalability and driving measurable impact.

Compensation

The annual on target earnings (OTE) range for this position in the US is $130,000 - $143,000 USD, and in Canada is $147,000 - $163,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across the US and Canada.

The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.

Salary is just one component of OpenPhone’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.