Full-Time

Director Senior – Total Rewards

Total Rewards

Posted on 10/31/2025

GCI

GCI

Alaska telecommunications provider with fiber network

No salary listed

Remote in USA

Remote

Category
People & HR (4)
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Required Skills
Communications
Financial Modeling
Requirements
  • A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
  • High School diploma or equivalent
  • Bachelor’s degree in Business, Human Resources, Industrial Relations, or relevant field
  • Minimum of fifteen years of progressive experience in compensation, benefits, or total rewards leadership, with at least five plus years in a senior role, to include:
  • + Compensation design (base pay, variable pay, incentive structures, equity), especially in a public company.
  • + Benefits strategy and governance (health & wellness, retirement, mobility, compliance across multiple states and remote workforces).
  • + Executive compensation (pay-for-performance design, governance, and disclosure considerations).
  • Exceptional analytical and financial modeling skills; ability to turn data into insights and actionable recommendations
  • Strong business acumen with proven ability to balance competitiveness with financial discipline
  • Demonstrated ability to influence and advise senior executives with sound judgment and strategic thinking
  • Skilled at narrative-building and communications, helping employees and leaders alike see the value in rewards programs
  • Strong knowledge of federal, state, and local compliance standards (e.g., ERISA, FLSA, SEC rules, privacy implications for benefits data)
  • Proven ability to lead, coach, and develop high-performing, cross-functional teams
  • Comfort operating in fast-paced environments with executive-level visibility
  • Track record of driving transformational change in rewards strategy and execution
  • Driving requirements: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed
  • PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Heavy workload required periodically throughout the year. Ability and willingness to work additional hours as needed to meet deadlines. Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficiently to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements.
Responsibilities
  • Fully own the mission, goals, operations, and results of the team and areas of responsibility
  • Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide
  • Establishing the vision and tone for the department, consistent with company culture and mission
  • Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately
  • Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential
  • Providing clear and accurate feedback to individuals and teams on a timely and consistent basis
  • Identifying and addressing performance problems early and effectively before they damage GCI’s interests and demoralize other employees
  • Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including terminationin an unbiased and consistent manner
  • Set the vision and strategy for compensation, benefits, and recognition as a cornerstone of our EVP and our future-ready organization
  • Advise the CHRO, senior executives, and (as needed) Board-level stakeholders on pay philosophy, workforce cost planning, and executive compensation
  • Translate market trends, benchmarking data, and analytics into actionable insights that shape a differentiated Total Rewards strategy
  • Position GCI’s Total Rewards as a competitive advantage in the marketplace, reinforcing our ability to attract, engage, and retain talent
  • Redesign and modernize rewards programs to balance competitiveness, equity, and sustainability while aligning with GCI’s evolving business model
  • Lead the development and governance of incentive plans, equity programs, benefits offerings, and leave policies across multiple jurisdictions
  • Ensure all programs comply with legal, tax, and regulatory requirements while building flexible frameworks that scale
  • Partner with HR and Communications teams to deliver clear, compelling narratives that help employees understand and value their rewards
  • Represent the Total Rewards function in employee forums, elevating rewards as a driver of engagement and a visible differentiator in talent strategy
  • Lead and grow a team of compensation and benefits experts, fostering innovation, collaboration, and continuous improvement
  • Establish best practices, governance frameworks, and tools to drive operational excellence and long-term sustainability
  • Advance transformation efforts by establishing a culture of measurement and iteration, leveraging workforce analytics, market benchmarking, and program evaluations to refine and strengthen rewards programs
  • Continuously monitor and integrate emerging Total Rewards philosophies, market practices, and technologies, including evaluating the use of AI-enabled tools and platforms where relevant, to ensure programs remain innovative, future-ready, and aligned with shifting workforce expectations
  • Leverage financial modeling to evaluate trade-offs and optimize workforce cost structures, applying techniques such as budget reviews, labor cost analysis, incentive and equity modeling, and scenario planning to ensure rewards programs remain competitive, sustainable, and transformation-focused in driving business and financial goals
Desired Qualifications
  • Telecommunications experience.
  • Relevant telecom industry or job specific certifications.

GCI is Alaska’s largest telecommunications provider, delivering internet, phone, and data services to people and organizations across the state. It uses a network built on fiber optic, satellite, and microwave links to move data across 200+ communities, with connections to the lower 48 via diverse fiber routes that allow customized services for healthcare, education, enterprise, and residential customers. The company differentiates itself through more than $4 billion invested in Alaska’s network and facilities, plus a geographically diverse system that serves communities others cannot reach, enabling tailored solutions. Its goal is to provide reliable, customized communications connectivity across Alaska so schools, hospitals, businesses, and residents stay connected on a robust state-wide network.

Company Size

N/A

Company Stage

N/A

Total Funding

$17.2M

Headquarters

Anchorage, Alaska

Founded

1979

Simplify Jobs

Simplify's Take

What believers are saying

  • Quintillion acquisition on April 22, 2026, adds 1,500 miles planned fiber enhancing Alaska connectivity resilience.
  • $121.2M NTIA BEAD grants fund AIRRAQ expansion to 16 more Western Alaska communities like Chefornak.
  • DOCSIS 4.0 rollout with Harmonic accelerates multi-gigabit broadband across Alaska's rugged terrain.

What critics are saying

  • Regulatory authorities block $310M Quintillion deal in 3-6 months over Alaska fiber monopoly concerns.
  • Quintillion's Arctic subsea fiber cuts recur in harsh weather, degrading service across large areas within 6-12 months.
  • Quintillion misses 2028-2031 earnouts from outages, forcing Grain Management disputes and $50M+ payouts.

What makes GCI unique

  • GCI integrates Quintillion's 1,800 miles Arctic subsea fiber with statewide network for self-healing redundancy.
  • GCI deploys Databricks Metric Views for 10x cost savings on trillions of network telemetry data points.
  • GCI pioneers AIRRAQ Network delivering 2.5 gig fiber to 29 remote Yukon-Kuskokwim Delta communities.

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Benefits

Remote Work Options

Flexible Work Hours

Professional Development Budget

Company News

NCTA - The Internet & Television Association
Mar 26th, 2026
America's broadband networks continue to grow: Alaska.

America's broadband networks continue to grow: Alaska. America's cable broadband providers continue to extend their advanced networks to every community across the country. % buffered * March 26, 2026 As America targets efforts towards connecting every community to robust broadband, cable providers continue to do what they have always done: build out their networks to reach as many Americans as possible. That mission looks very different in Alaska, where vast distances, extreme weather, and remote terrain make connectivity one of the toughest challenges in the country. From river deltas to isolated villages, expanding broadband in the Last Frontier often means going further than anywhere else. With network expansions continuing to happen across Alaska, here are a few examples of projects helping connect some of the most remote communities in the nation. To learn about other projects highlighted in previous blogs, be sure to check out NCTA.com. And to learn more about what it takes to deliver broadband to rural and far-out communities, watch NCTA's docufilm "Every Last Mile." In the Yukon-Kuskokwim Delta, GCI and Bethel Native Corporation have completed the first phase of the AIRRAQ Network, bringing fiber connectivity and 2.5 gig speeds to five remote Yukon-Kuskokwim Delta communities - Bethel, Platinum, Eek, Napaskiak and Oscarville. The project, which includes more than 400 miles of subsea, aerial and terrestrial fiber, will ultimately connect more than a dozen communities and close the digital divide for over 11,800 Alaskans. In Southeast Alaska, GCI and Cordova Telecom Cooperative are partnering on a 560-mile subsea fiber project between Cordova and Juneau, delivering fiber broadband to the remote community of Pelican and connecting Yakutat, Gustavus and Hoonah. Supported by more than $35 million in federal funding and additional private investment, the project strengthens network resilience while expanding connectivity across Southeast Alaska. On the Alaska Peninsula, GCI has launched 5G mobile service in the remote communities of King Cove and Chignik Bay, where residents also have access to 2.5 gig residential internet through the Aleutians Fiber Project. The project is bringing fiber connectivity to 13 communities across Kodiak Island, the Alaska Peninsula and the Aleutian Chain. King Cove's journey to connectivity is featured in NCTA's docufilm "Every Last Mile," highlighting the unique challenges of building broadband in communities accessible only by air and sea. Across Southeast Alaska, GCI has expanded its wireless network, launching 5G service in Petersburg and improving LTE coverage in Ketchikan, Kake, Metlakatla and Thorne Bay - coastal communities spread across Alaska's rugged Panhandle. Additional upgrades are planned as part of continued investment in the region. Get updates. Explore its exclusive articles and multimedia.

GCI
Mar 17th, 2026
GCI to receive $121.2M in broadband infrastructure grants to improve connectivity in Alaska.

GCI to receive $121.2M in broadband infrastructure grants to improve connectivity in Alaska. March 17, 2026 The grants will fund infrastructure serving 18 Alaska communities ANCHORAGE, Alaska - In a significant step toward closing Alaska's digital divide, the National Telecommunications and Information Administration (NTIA) has approved Alaska's Final Proposal to distribute Broadband Equity, Access, and Deployment (BEAD) grant award funding to connect unserved and underserved locations. The Final Proposal, which includes $121.2 million for three GCI projects, represents the most significant broadband investment in Alaska's history. "The NTIA's approval of Alaska's BEAD Final Proposal is a major milestone for Alaska and is the culmination of a years-long effort by NTIA, the state, and telecommunications providers to create an infrastructure program that benefits Alaskans," said Billy Wailand, GCI Senior Vice President of Corporate Development. "We're incredibly grateful to Senator Murkwoski, Senator Sullivan and Congressman Begich for their close collaboration with NTIA, ensuring the BEAD program took into account Alaska's unique geography and telecommunications challenges. We're also thankful for Governor Dunleavy's leadership and the dedication of the Alaska Broadband Office in securing this funding to move Alaska's broadband future forward." The vast majority of GCI's BEAD grant funding will be used to expand the AIRRAQ Network, a partnership between GCI and Bethel Native Corporation (BNC), bringing gigabit broadband service and urban pricing to 16 additional communities in Western Alaska. These communities are: Chefornak, Goodnews Bay, Kipnuk, Kongiganak, Kwigillingok, Marshall, Mekoryuk, Mertarvik, Mountain Village, Nightmute, Pilot Station, Pitkas Point, Russian Mission, Saint Mary's, Togiak, and Twin Hills. This brings the total number of communities to be served by the AIRRAQ network to 29, with the first five communities including Bethel launched last year. "BNC's leadership, insight, and connection to the region remain absolutely essential to the continued success of the AIRRAQ Network," said Wailand. "Together, we're delivering a network shaped by community priorities and creating real, lasting opportunity across the region." GCI plans to connect BEAD-funded communities with new middle-mile fiber and existing high-capacity microwave extensions, deploying fiber-to-the-premises infrastructure within communities. "Our hybrid fiber and microwave design provides robust, reliable, and scalable connectivity in a cost-effective and sustainable manner that exceeds BEAD performance standards," Wailand said. "GCI is eager to start design, engineering, and permitting for this project, working closely with our community partners to ensure a network built to last that works for the region." GCI also received BEAD grant funding to build out additional fiber infrastructure in Anchorage and Eagle River, with plans to launch internet service in Ship Creek, Bear Valley, Rabbit Creek, and the South Fork of Eagle River. "GCI is excited to deliver high-speed, reliable Internet to more of our urban neighbors through combined investments by NTIA and GCI," said Wailand. "These projects shore up urban areas that today lack reliable, upgraded infrastructure that Alaskans expect and rely upon." Having received approval by NTIA, Alaska's Final Proposal now advances to the National Institute of Standards and Technology (NIST) for review. Headquartered in Alaska, GCI provides data, mobile, voice and managed services to consumer, business, government, and carrier customers throughout Alaska, serving more than 200 communities. The company has invested $4.7 billion in its Alaska network and facilities over the past 45 years. Through a combination of ambitious network initiatives, GCI continues to expand and strengthen its statewide network infrastructure to deliver the best possible connectivity to its customers and close the digital divide in Alaska. Learn more about GCI at www.gci.com. GCI is an independent publicly traded company (Nasdaq: GLIBA, GLIBK, GLIBB) Learn more at https://www.gciliberty.com/.

Databricks
Mar 16th, 2026
GCI Drives Value for Their Customers and Their Business with Databricks

GCI drives value for their customers and their business with Databricks. How GCI and Databricks are innovating to deliver communications to the land of the midnight sun. Published: March 16, 2026 Summary. * Explore GCI's partnership with Databricks to modernize data operations and analytics across Alaska's vast communications network. * Learn how the brand leveraged Databricks tools like Metric Views, AI Genie, and Dynamic Dashboards to help them action on trillions of data points from hundreds of thousands of sources to improve network performance and customer experience. * Results included faster insights, lower costs, improved collaboration, and smarter decisions across the organization. Home to a handful of urban hubs and many rural communities spread across approximately 665,000 square miles, Alaska is vast to say the least. Bigger than the next three largest states - Texas, California, and Montana - combined, Alaska sprawls across a rugged area of ocean, rivers, mountains, glaciers, tundra, and even rainforests. Since 1979, GCI has invested more than $4.7 billion in its statewide network to bring Alaskans access to reliable broadband and wireless services, connecting communities to each other and to the world. Providing these services generates trillions of data elements from hundreds of thousands of sources. GCI and Databricks have teamed up to tackle this challenge head-on, leveraging the Databricks ecosystem to revolutionize how data is captured, analyzed, and understood. This partnership is not just about tools - it is about creating value for its customers and its business. Meeting data challenges together. GCI began its partnership with Databricks six years ago, when it migrated its legacy data and Hadoop infrastructure to Databricks running on Azure. Since then, GCI has leveraged Unity Catalog to consolidate data access across platforms, improved data governance with Databricks Asset Bundles, and built ML models to reduce churn and guide network investment. GCI is now using newer features to revolutionize the way it manages data. One example is the use of Metric Views to streamline data aggregation and transformation. Another is the use of AI/BI Genie and Dynamic Dashboards to deliver information to stakeholders. Metric Views unlock network insights. GCI uses Metric Views to calculate customer experience and network performance KPIs from huge telemetry datasets. They have delivered several orders of magnitude improvement in performance and an order of magnitude in cost savings, compared to previous methods. Unlike traditional aggregate tables, which can be slow and cumbersome, Metric Views enable rapid, efficient analysis - even when using complex data grouping methods. Furthermore, the decoupling of metric metadata from data engineering has also allowed for better division of labor. GCI's subject matter experts can focus on defining measures, while engineers focus on pipeline management. This division accelerates innovation and enhances collaboration between teams. And because Metric Views are deployed with Infrastructure-as-Code, version control and compliance are easy to ensure. A 5X LEADER Gartner(R): Databricks cloud database leader. AI/BI Genie and Dynamic Dashboards. Internal stakeholders such as Marketing and Finance want more than charts - they want to interact with data by posing questions in conversational language, just like they do every day with public LLMs. AI/BI Genie enables GCI to supply them with chatbots that limit information domains to those relevant to the topic of exploration. It also adheres to security policies set in Unity Catalog. AI/BI Genie allows GCI's analysts to push out information more quickly and avoid the back and forth of creating successive visualizations. Dynamic Dashboards allow GCI to build visualizations more quickly with assistance from AI-assisted coding. They speed up delivery of information to stakeholders by eliminating the need to pass data onto another visualization platform. And the Databricks One interface allows GCI to tailor the availability of Genies and dashboards according to its security policies. Continuous improvement as a shared goal. Looking forward, GCI and Databricks will continue to partner to deliver optimal customer experience. Says Troy Goldie, Senior Vice President and Chief Technology Officer at GCI, "GCI seeks to continually improve our customers' network experience, and information exploration plays a key role in that effort. Similarly, Databricks continually improves its platform and anticipates our needs. And they do so while helping us keep our costs down. GCI and Databricks look forward to ensuring that Alaskans have access to the same high-performance networks as New Yorkers or San Franciscans." Keep up with Databricks Contents in this story

The Fast Mode
Sep 2nd, 2025
Alaska's Largest Telecom GCI Modernizes Infrastructure with Harmonic DOCSIS 4.0 Solutions

Harmonic announced a landmark partnership with GCI, Alaska's largest telecommunications company, to modernize its extensive DOCSIS network and accelerate the delivery of high-speed broadband services across the state.

GCI
Jul 30th, 2025
GCI extends longtime partnership with Special Olympics Alaska through 2028

GCI extends longtime partnership with Special Olympics Alaska through 2028.

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