How will you drive value within the organization as a Funding Operations Manager?

• Oversee funding performance, quality, customer experience, and process improvement
• Directly supervise team: hiring, evaluations, timekeeping, coaching, and goal-setting
• Analyze reports for strategy development and lead team training
• Ensure compliance, handle escalations, and foster a collaborative culture
• Set departmental goals and optimize team schedules
• Conduct vendor site visits for quality assurance, training, and policy communication

What should you already know to be successful as a Funding Operations Manager?

• Bachelor’s degree required
• 3+ years of supervisory/leadership experience in funding or a related field
• Consumer lending/auto financing experience preferred
• Self-motivated with proven initiative, problem-solving, and follow-through
• Excellent interpersonal skills: conflict resolution, influencing others, handling sensitive information
• Strong oral and written communication
• Adaptable team player in a fast-paced environment
• Proficient with Microsoft Office and ability to learn new software quickly
• Demonstrated ability to coach, lead, and motivate a team
• Highly organized, detail-oriented, and able to manage multiple priorities

Employment Requirements:

• Must be able to pass a criminal background check
• This is an exempt level position whereby business need will dictate the exact work schedule which should be expected to vary at times.
• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• The position does not require travel