Full-Time

Service Desk Technician

Plexus Worldwide

Plexus Worldwide

5,001-10,000 employees

Direct-sales health and wellness products distributor

No salary listed

Scottsdale, AZ, USA

In Person

Bachelor's, Associate's

Category
IT & Security (1)
Required Skills
PowerShell
LDAP
Microsoft Intune
Computer Networking

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Requirements
  • Three or more years of experience in Service Desk, Desktop Support, Systems Administration, or a similar IT support role.
  • Proven success delivering customer service while resolving a broad range of technical issues in a fast-paced environment.
  • Hands-on experience administering Microsoft 365, Active Directory, Microsoft Entra ID, Okta, and endpoint management solutions such as Intune, Mosyle, or NinjaOne.
  • Working knowledge of IT service management, mobile device management, and remote monitoring and management platforms, including ticketing systems, device management, remote support, and endpoint security.
  • Experience supporting user lifecycle management, including account provisioning, access management, licensing, and hardware deployment.
  • Ability to troubleshoot desktop, networking, authentication, Microsoft 365, Voice over Internet Protocol, and business application issues while identifying root causes and implementing effective solutions.
  • Foundational PowerShell scripting skills and the ability to support automation and operational efficiency.
  • Organizational, communication, and problem-solving skills, with the ability to manage multiple priorities while handling confidential information with discretion.
  • An Associate's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
Responsibilities
  • Resolve hardware, software, application, and endpoint issues while maintaining a high first-contact resolution rate.
  • Administer the employee technology lifecycle, including user provisioning, access management, licensing, equipment deployment, and deprovisioning while maintaining security and compliance.
  • Manage identity and endpoint platforms, including Microsoft Entra ID, Active Directory, Okta, Microsoft Intune, Mosyle, NinjaOne, and related technologies.
  • Troubleshoot and resolve complex technical issues across desktop systems, Microsoft 365, networking, authentication, Voice over Internet Protocol, and business applications, escalating when appropriate.
  • Perform system audits, manage IT assets, and maintain licensing, endpoint compliance, and least-privilege access standards.
  • Support infrastructure, automate routine tasks through PowerShell where appropriate, and identify opportunities to improve efficiency, security, and the employee technology experience.
  • Create and maintain technical documentation, educate employees, and share knowledge to improve self-service and reduce recurring support requests.
  • Participate in the IT on-call rotation and provide after-hours support as needed to ensure business continuity.
Desired Qualifications
  • A Bachelor's degree.

Plexus Worldwide operates in the health and wellness space and sells science-based products through a direct-selling model. It reaches customers by deploying a large network of Ambassadors—more than 550,000 worldwide—who sell products directly and earn commissions on their sales. The approach relies on a global ambassador network rather than traditional retail stores. The company is notable for its size in direct selling, ranking among the world’s 40 largest direct-selling organizations and appearing on the Inc. 500 list of Fastest-Growing Companies, while emphasizing core values such as trustworthiness, honesty, reliability, and responsibility. Plexus also emphasizes workplace recognition, including being named one of Arizona’s Best Places to Work. The goal is to help consumers live healthier and happier lives by offering science-based wellness products and opportunities for people to build a business through the Ambassador network.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Scottsdale, Arizona

Founded

2008

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 3, 2026 convention raised $117,500, proving distributor engagement remains monetizable.
  • June 2026 Armor and July 2026 Superfoods launches keep the pipeline fresh.
  • June 2, 2026 VitalBiome finalist recognition strengthens Plexus's credibility in probiotics.

What critics are saying

  • Direct-selling depends on Ambassador recruitment; slower recruiting quickly crushes Plexus revenue and morale.
  • FTC scrutiny never disappears; the 2020 warning letter still shadows compliance and claims.
  • A new Arizona contract lawsuit, Hemingway et al., shows ongoing channel conflict risk.

What makes Plexus Worldwide unique

  • Plexus owns a gut-health niche, anchored by 18 years and 30 products.
  • Tarl Robinson and Alec Clark still front the brand, reinforcing founder-led continuity.
  • Canadian leadership promotion and in-house Scottsdale R&D signal operational control, not outsourcing.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Employee Assistance Program

Tuition Reimbursement

ID Theft Protection

Profit Sharing

Company News

Plexus Worldwide
Jul 16th, 2026
Plexus worldwide(r) launches Superfoods, a greens powder for gut health and immune health.

Plexus worldwide(r) launches Superfoods, a greens powder for gut health and immune health. Scottsdale, Ariz. (July 16, 2026) - Leading gut health company Plexus Worldwide introduces Superfoods; a greens supplement that fills the nutritional gap with 40+ superfoods, functional mushrooms and 70+ trace minerals providing one USDA serving of vegetables in a yummy tropical pineapple flavor. One scoop also provides 70+ trace minerals, antioxidants and soluble and insoluble fiber for optimal gut health.* "Busy lifestyles can make it difficult to consistently get enough fruits, vegetables, fiber and key nutrients, and your body notices," said Vice President of Product Innovation, Dr. Ren-Hau Lai, PhD. "We built Superfoods to close that gap in one scoop: a full serving of vegetables, plus immune and digestive support, in a family-friendly formula your whole household can actually stick with.*" Around 90% of adults do not get enough vegetables to meet daily recommendations, according to Centers for Disease Control and Prevention, and the Cleveland Clinic claims that powdered greens can be an effective boost. Superfoods - which can be taken by anyone four or older - can help fill this gap formulated without artificial flavors, sweeteners or preservatives. Key Ingredients include: * Organic Fiber Blend: Acacia and apple fiber combined in a gentle prebiotic blend of soluble and insoluble fibers for gut support* * Organic Greens Blend: Kale, broccoli and spinach combine in a nutrient dense greens combination for one full serving of vegetables * Organic Fermented Fruit & Vegetable Blend: Powerhouse blend of fermented superfoods to enhance antioxidant capacity and nutrient availability* * Organic Mushroom & Immune Support Blend: A blend of functional mushrooms and antioxidants that helps support immune health and protect the body's natural defenses.* * Organic Apple Cider Vinegar: Contains acetic acid and beneficial bioactive compounds such as polyphenols and antioxidants that may support digestion and overall wellness.* * Superfood Antioxidant Blend: A diverse mix of botanical extracts and phytonutrients designed to help combat oxidative stress and support daily vitality.* * Fulvic Trace Mineral Complex: Provides 70+ essential trace minerals to help address micronutrient gaps caused by modern soil depletion and support metabolic and cellular function .* *These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Metric Media LLC
Jun 15th, 2026
Plexus Worldwide announces launch of new gut health supplement in Scottsdale.

Plexus Worldwide announces launch of new gut health supplement in Scottsdale. Jun 15, 2026 Plexus Worldwide, a Scottsdale-based health and wellness company, announced on June 15 the launch of Armor, its latest gut health supplement. Armor is designed as a daily powder formula to defend and strengthen the gut lining, which the company says is essential for digestive wellness and immune system support. According to Plexus Worldwide, everyday factors such as aging, chronic stress, poor sleep, and inconsistent nutrition can weaken the gut lining. The new product aims to address these vulnerabilities with ingredients that support barrier integrity, microbiome balance, and nutrient absorption. Key benefits listed by the company include fortifying the intestinal lining, nurturing a balanced microbiome for digestion and immune health, maintaining barrier integrity with age or stress changes, soothing sensitive stomachs for healthy digestion, supporting immune function by keeping out disruptive substances while allowing beneficial nutrients in, and working alongside other products in the Plexus Gut Health System. Armor contains several main ingredients: bioactive-rich A2 colostrum sourced from non-rBGH treated cows; L-glutamine as fuel for intestinal cells; acacia prebiotic fiber to encourage beneficial bacteria growth; heat-treated L. paracasei MCC1849 postbiotic for gut lining support; and a blend including licorice root and marshmallow root intended to soothe the intestinal tract. The product is described as having a neutral taste that mixes easily into beverages. Each serving contains 10 calories and is sugar free, gluten free, non-GMO, with no artificial colors or preservatives. Instructions recommend mixing one scoop daily with cold water or another beverage. Armor is now available through Plexus Worldwide's distribution channels. The company states that it pairs with existing products in their Gut Health System for comprehensive support. A disclaimer notes: "These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease." For more information about Armor or other offerings from Plexus Worldwide visit plexusworldwide.com. Plexus Worldwide operates out of Scottsdale offering nutritional supplements focused on gut health and overall wellness. The Scottsdale Area Chamber of Commerce supports community growth by promoting economic development initiatives such as these through education programs and advocacy efforts in partnership with organizations like Arizona State University, according to the official website.

Plexus Worldwide
Jun 15th, 2026
Plexus worldwide(r) introduces Plexus armor(tm), formulated to strengthen the Gut Lining.

Plexus worldwide(r) introduces Plexus armor(tm), formulated to strengthen the Gut Lining. Scottsdale, Ariz. (June 15, 2026) - Plexus Worldwide extends its 18-year leadership in gut health with the launch of Plexus Armor, a first-of-its-kind supplement formulated to defend and strengthen the gut lining - a critical foundation for digestive wellness and immune system health.* Digestive discomfort is widespread, with 89% of adults experiencing common digestive symptoms on any given day, according to recent peer reviewed research. Beneath these everyday experiences, the gut performs a complex and demanding job - and the gut lining sits at the foundation of how well that system functions. Aging, chronic stress, poor sleep and inconsistent nutrition all weaking gut lining integrity over time. Recognizing the growing need for more comprehensive gut support, Plexus Armor was pioneered to fortify the gut's protective barrier, an essential but often overlooked component of digestive wellness, microbiome balance, and nutrient absorption.* "At Plexus, we approach gut health as an interconnected system," said Vice President of Product Innovation, Dr. Ren-Hau Lai, PhD. "Plexus Armor represents the next evolution of that commitment. By targeting intestinal barrier integrity, we're strengthening the foundation that allows the microbiome, immune system, and digestive processes to function optimally - helping protect the investment our customers are already making in their overall wellness.*" Armor is clean, additive-free first-of-its-kind, easy to mix formula designed with sensitive stomachs in mind, combining A2 colostrum, L-glutamine, prebiotic fiber, postbiotics and targeted botanicals to protect the gut barrier, which affects Plexus Worldwide, LLC all as Plexus Worldwide, LLC age.* Key ingredients include: * A2 Colostrum - Sourced from grass-fed, antibiotic-free cows using a humane calf-first standard. Naturally rich in immunoglobulins (IgG) and growth factors that support immune and gut health, with A2 proteins that can be easier to digest than traditional dairy proteins for many individuals.* * L-Glutamine - An amino acid that fuels intestinal cells to support resilience and recovery during periods of stress, while also supporting GLP-2 signaling. GLP-2 is a natural gut hormone involved in maintaining intestinal integrity.* * Acacia (Prebiotic Fiber) - An FDA-recognized prebiotic fiber that nourishes beneficial bacteria, including Bifidobacterium, to support digestive balance and regularity.* * Heat-Inactivated Lacticaseibacillus paracasei (Postbiotic) - Clinically-studied ingredient that supports gut lining integrity and helps counter age-related changes in intestinal permeability.* - * Gut Lining Support Blend - A synergistic combination of botanicals and antioxidant polyphenols formulated to soothe occasional GI discomfort and promote a balanced digestive environment.* *These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. **Palsson, OS, Drossman DA, Jan T, et al, Gas-Related Symptoms in the General Population: prevalence, Impact and Associated Factors in a Survey of the United States, the United Kingdom and Mexico. Neurogastroenterology & Motility. 2025.

MLMInfoPages
May 29th, 2026
Plexus founder alec Clark recognized as philanthropic Leader.

Plexus founder alec Clark recognized as philanthropic Leader. Alec Clark, founder of Plexus, has been recognized as the Philanthropic Business Leader of the Year, showcasing the company's commitment to social responsibility. Plexus founder alec Clark honored as Philanthropic Business Leader. Alec Clark, the President and Founder of Plexus Worldwide, was recently named the Philanthropic Business Leader of the Year at the 2026 Champions of Change Awards hosted by AZ Big Media. This accolade highlights Clark's significant contributions to corporate social responsibility and his leadership in fostering a culture of giving within the company. Significance of the award. This recognition matters greatly to the MLM community as it shines a light on how a company can successfully integrate philanthropy into its core mission. Under Clark's guidance, Plexus has transformed into one of Arizona's most socially responsible businesses, emphasizing the importance of community engagement. Plexus and community impact. Plexus is renowned for its initiatives aimed at combating global food insecurity. The company employs approximately 300 staff members in Arizona, each of whom is granted 16 paid volunteer hours annually. This policy enables employees to participate in various community programs, such as food drives and ongoing giveback campaigns. The company's flagship initiative, "Nourish One," has made a remarkable impact by providing over 49 million meals worldwide since its inception in 2018. This program collaborates with organizations like Feeding America and Mary's Meals, effectively linking consumer purchases to tangible benefits for those in need. Leadership and corporate culture. Tarl Robinson, CEO and Co-Founder of Plexus, commented on Clark's leadership style, stating, "Great companies are built with heart, driven by committed individuals who challenge, support, and inspire each other every day." This statement underscores the collaborative environment that Clark has fostered at Plexus, where a collective mindset is paramount. "The 'One Plexus' mindset - believing that we succeed together - comes from Clark's philosophy of using one's blessings to be a blessing to others," said Elizabeth Woods, Director of Philanthropy at Plexus. The emphasis on unity and purpose within Plexus not only enhances the company's community engagement but also creates a sense of belonging among distributors and employees. This approach has empowered the Plexus team to make meaningful contributions both locally and globally. What this means for distributors and consumers. For distributors, this award reinforces the idea that being part of Plexus means more than just selling products; it signifies a commitment to making a positive impact. This alignment of business and philanthropy can enhance their personal and professional satisfaction. Consumers are also likely to be drawn to Plexus's mission-driven approach, as many are increasingly seeking brands that prioritize social responsibility. This trend may drive higher consumer loyalty and engagement, ultimately benefiting all stakeholders involved. Looking ahead. As Plexus continues to grow its philanthropic initiatives, observers should watch for new partnerships and innovative programs that further enhance its community impact. This focus on social responsibility may set a benchmark for other companies in the MLM space, encouraging them to adopt similar models of giving back. About Plexus Worldwide. Plexus Worldwide is a network marketing company based in Scottsdale, Arizona, founded in 2008. They're known for their flagship product, the Plexus Slim pink drink, which targets gut health and weight...

Plexus Worldwide
May 18th, 2026
Plexus worldwide(r) appoints Martine Girotto as General Manager of Canada.

Plexus worldwide(r) appoints Martine Girotto as General Manager of Canada. Scottsdale, Ariz. (May 18, 2026) - Leading gut health company Plexus Worldwide recently announced the promotion of Martine Girotto to General Manager of Canada. In this role, Girotto will lead the company's Canadian business operations and strategic sales and marketing growth initiatives across the region. In her prior role as Director of Sales in Canada, Girotto showed impressive growth strategy and results. She will lead the company's Canada business and leading local market execution, customer engagement, and operational performance. "Martine brings exceptional leadership experience and a deep understanding of our customers and business," said Jory Russell, Vice President, North America at Plexus Worldwide. "Her appointment reflects our commitment to continued investment and growth in Canada." Girotto has over two decades of experience in leadership and sales. She held large leadership positions in driving market growth at Mary Kay, Jeunesse Global, and PPLSI and brings a deep passion for the direct selling industry along with a strong track record of accelerating growth and building high performing teams. "We have a powerful opportunity to grow our impact by empowering our Ambassadors, delivering exceptional customer experiences, and expanding our reach across the country," said General Manager Martine Girotto. "My focus is on building momentum with our field, strengthening our culture and driving sustainable growth that sets Plexus Canada for long term success."