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Field Engineer
Confirmed live in the last 24 hours
Santa Monica, CA, USA
Experience Level
Desired Skills
  • 1 or more years of helpdesk, technical support, or customer support experience
  • Exhibit working knowledge of Windows and macOS
  • Familiarity of Google Workspace (Formerly G-Suite)
  • Comfortable operating in a fast paced and evolving environment
  • Effective time management skills and verbal and written communication skills
  • Willingness to learn new technologies and contribute to knowledge base article
  • Troubleshoot Tier 1 Field Engineering tickets in person or remotely
  • Assist personnel with installation, configuration and ongoing usability of end user hardware and software
  • Image (PC/macOS) laptops and VOIP softphone troubleshooting/triaging
  • Provisioning/Deprovisioning of end user accounts and equipment
  • Troubleshooting VPN, printers, conference room technology, and dashboard TVs
  • Set up A/V equipment and assist with monitoring of large scale meetings
  • Maintain inventory management system and upkeep of server, conference and storage rooms
  • Facilitate IT related training during New Hire Orientation
Desired Qualifications
  • Bachelor's degree in Computer Information Systems or a related field a plus

1,001-5,000 employees

Online employment marketplace
Company Overview
ZipRecruiter’s mission is to actively connect people to their next great opportunity with their online job marketplace that connects millions of employers and job seekers. The company utilizes sophisticated AI-matching technology to analyze billions of user interactions to further improve their job search experience and also help businesses find the right candidates.
  • Competitive Compensation
  • Health, Dental & Pet Insurance
  • Flexible Time Off
  • Generous Parental Leave
  • Volunteer Program
Company Core Values
  • Impact
  • Growth
  • Teamwork
  • Innovation