Full-Time
Site Reliability Engineer
Posted on 9/23/2025
WESCO International
5,001-10,000 employees
Global B2B distribution and logistics
No salary listed
Pittsburgh, PA, USA
In Person
 DevOps & Infrastructure (1) |
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- Bachelor's Degree - Engineering related discipline required; Master’s Degree preferred
- Experience providing first-level incident response and troubleshooting with technical teams to resolve end-user issues
- Proficiency with enterprise system monitoring software (examples: NewRelic, Nagios, Solarwinds, Dynatrace, Datadog, Azure Monitor, Splunk)
- Experience with cloud-based infrastructure, databases, and applications
- Experience with performance tuning and fault finding in large-scale distributed systems.
- Experience with designing, implementing, and managing performance testing practices, including specific tools and frameworks
- Knowledge of disaster recovery planning and execution.
- Ability to effectively work in a highly matrixed organization
- Strong understanding of coding, automation, and engineering principles to build resilient, self-healing systems
- Familiarity with DevOps practices and tools
- Jira (or equivalent work management) Confluence (or equivalent knowledge management)
- Licenses/Certificates/Designations - IT industry networking certifications such as CCNP or JNCIP; ITIL or equivalent
- Minimum 5 years of experience supporting network and AV operations
- 5 years required delivering support in ethernet technologies/AV and networking concepts
- Advance knowledge of platform OS (router platform, VxLAN, WAN, LAN & routing protocols) and how they interact with the network
- Ability to apply principles, theories, and concepts, as well as knowledge or related networking/AV disciplines
- Advanced skills and knowledge and adherence to change management process.
- Network routing & switching
- Possess a customer-centric mindset
- Possess strong computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint
- Excellent oral and written communication
- Collaborate with engineering, technical services, and quality assurance divisions on any problems, software bugs or emerging customer needs
- Ensure the high availability and reliability of the production environment by monitoring system health and performance
- Provide primary operational support for large-scale distributed software applications
- Facilitate incident resolution via triage, communication, engagement, escalation, and documentation
- Partner with platform administration (both internal and external) to define and achieve stability and scalability objectives
- Collaborate with technical and quality teams to improve services by identifying areas of risk and helping to define and proactively implement solutions
- Drive continual improvement in system performance by setting service level objectives in collaboration with a performance center of practice and/or product development teams
- Participate in system design, capacity planning, and platform management
- Analyze and publish metrics from operating systems and applications to assist in performance tuning and fault finding
- Pursue opportunities for automation and process improvements
- Delivers an exceptional levels of customer service, providing infrastructure support per Service Level Agreements (SLA)
- Handles escalated cases, including troubleshooting of complex audio, video, and ethernet networking problems
- Handles security patch and vulnerability management
- Evaluates, identifies, and replicates issues and follows an escalation process to reach desirable outcomes to ensure positive customer experience
- Serves as a technical resource to other functional groups and individuals to improve service quality and user experience
- Develops customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience
- Takes ownership of the escalated cases from Associate Engineers and Engineers and takes it to the resolution.
- Master’s Degree preferred
- IT industry networking certifications such as CCNP or JNCIP; ITIL or equivalent
Wesco International distributes electrical, industrial, and communications products to business customers and provides logistics and supply chain services. It operates through three business units: Electrical & Electronic Solutions, Communications & Security Solutions, and Utility & Broadband Solutions. With about 800 branches and offices in around 50 countries, Wesco combines thousands of manufacturer parts with warehousing and distribution to support procurement and logistics for customers like contractors, data centers, security firms, and government agencies. Its goal is to be a reliable, end-to-end partner for multinational and local customers by delivering broad product access and integrated supply chain solutions.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Pittsburgh, Pennsylvania
Founded
1922
Simplify's Take
What believers are saying
- Data center sales surged 70% YoY to $1.4B, now 24% of Q1 2026 revenue.
- Record backlog up 22% YoY signals strong forward visibility across all business segments.
- Free cash flow reached $213M, 128% of adjusted net income, enabling debt reduction.
What critics are saying
- Data center demand slowdown post-AI buildout peak erodes 24% of revenue within 12-24 months.
- Hyperscaler vertical integration by Amazon and Google bypasses WESCO for electrical MRO distribution.
- UBS segment EBITDA margin contracted 120 basis points; broadband growth stalled amid BEAD delays.
What makes WESCO International unique
- 700+ global sites across 50 countries enable localized support for multinational data center projects.
- CSS segment achieved 9.0% EBITDA margin with 40% backlog growth from infrastructure demand.
- Workforce development partnerships with NECA support 300+ electrical professionals, strengthening contractor relationships.
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Benefits
Hybrid Work Options
Professional Development Budget
Company News
WESCO currently trades at $274.20, delivering 215% returns since April 2021 and outperforming the S&P 500's 57.8% gain over that period. Despite this strong performance, analysts identify three concerning factors. The company's organic revenue growth averaged just 4% annually over two years, suggesting weakening demand in its core business. Its earnings per share declined 5.9% annually over the past two years whilst revenue grew 2.5%, indicating diminishing profitability. Additionally, WESCO's free cash flow margin averaged only 1.5% over five years, below expectations for industrial businesses and limiting reinvestment opportunities. The stock trades at 16.5× forward P/E, a reasonable valuation, but analysts suggest better opportunities exist elsewhere in the current market.
WESCO reported fourth-quarter revenues of $6.07 billion, up 10.3% year on year, meeting analysts' expectations. However, the company missed estimates for adjusted operating income and earnings per share. The maintenance and repair distributor achieved record annual sales of $23.5 billion, up 8%, with double-digit growth in the second half. Backlog increased 19% to a record level, driven by secular growth trends in AI data centres, power generation and supply chain reshoring. Amongst nine tracked maintenance and repair distributors, the sector showed mixed fourth-quarter results, with revenues beating consensus estimates by 2.1% on average. However, share prices have declined 3.7% on average since earnings. WESCO's stock has fallen 11.6% since reporting, currently trading at $266.72.
Wesco International completes $1.5 billion senior notes offering
Wesco International has declared a quarterly cash dividend of $0.50 per share on its common stock. The dividend will be paid on 31 March 2026 to shareholders of record as of 13 March 2026. Headquartered in Pittsburgh, Wesco is a Fortune 500 company with approximately $24 billion in annual sales in 2025. The company provides business-to-business distribution, logistics services and supply chain solutions across electrical and electronic solutions, communications and security solutions, and utility and broadband solutions. Wesco employs approximately 21,000 people and operates more than 700 sites in around 50 countries.
Wesco's junk bond offering draws $6B demand on AI data center surge, signaling investor rush into infrastructure plays. Stock targets hit $340 amid $14.5B capex boom.