Claim Business Analyst I/II

Why Arbella?

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and
Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-
led community efforts, and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development
programs
• Colleagues who genuinely care about each other

Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.

It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!

We’re looking for a curious, creative and data driven individual to join our Analytics team. Whether you are just starting out or have experience and technical knowledge, we think you should consider joining Arbella. The right candidate will be passionate about learning, growing and demonstrate the ability to overcome obstacles, find solutions to complex data problems and enjoy working in a collaborative, customer centric environment. This is a range posting depending on the experience of the candidate

Key Responsibilities:

• Create, modify and reimagine reporting for the Claim and Operations departments, providing analysis into operational performance and trends.

• ·Review, monitor and conduct root cause analysis into emerging trends, examining the relationship between influencing factors and providing actionable insights and recommendations.

• Manage, maintain or re-create dashboards and visualizations to improve the delivery of information to department leadership.

• Support strategic resource planning through forecasting and business segment analysis.

• Conduct ad hoc analysis to address key business questions; leverage data driven insights to make recommendations for process and workflow improvements.

• Partner with business owners in the testing, implementation and assessment of organizational changes; conducts post deployment analysis.

• Liaison for Analytics team with user groups, key stakeholders and project teams; acting as a subject matter expert and resource for data, information and reporting needs.

Key Requirements:

• Bachelor’s degree in Business, mathematics, Economics, Statistics or other quantitative field.

• Related experience 0 – 4 years

• Advanced Excel skills (PowerPivot, Solver)

• Familiarity with Tableau, PowerBI or other visualization software.

• Working knowledge of SQL, SAS with a solid understanding of database/table structure and querying a plus.

• Able to manage multiple concurrent tasks in a fast-paced environment, effectively prioritize work and deliver quality results.

• Self-motivated, resourceful and curious, with strong problem solving skills.

• Intuitive, adaptable, creative, and collaborative with excellent communication and interpersonal skills.

• Stakeholder engagement: collaborate with business users to gather, analyze and document requirements for new report builds and/or analysis needs; experience with requirements gathering.

• Data Analysis: leverage data to support decision making and identify trends and provide analysis to business leaders.

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