The Grand Geneva Resort & Spa and Timber Ridge Lodge & Waterpark are seeking an experienced Area Director of Human Resources to lead people strategy across our two unique properties. This is an extraordinary opportunity to showcase your talents at a prestigious, full-service, AAA Four Diamond resort while making a meaningful impact. We’re looking for a passionate professional who can help us continue delivering the unparalleled guest experiences that set us apart.
Reporting directly to the Resort’s Managing Director, the Area Director of Human Resources oversees the HR function for approximately 1,200 associates and serves as a key member of the Executive Committee. You will shape strategies that attract, engage, and develop top talent while ensuring compliance with policies, practices, and brand standards. Your leadership and insights will play a pivotal role in guiding our culture and driving the long-term vision of both properties.
Grand Geneva Resort & Spa sits on 1,300 acres in Lake Geneva and is consistently ranked among the Top Resorts in the Midwest by Condé Nast Traveler. With 746 guest accommodations, the WELL Spa & Salon, two championship 18 hole and one 11 hole par 3 golf courses, a ski hill and terrain park, extensive recreation facilities, and nine food & beverage outlets, Grand Geneva blends tradition with innovation to create unforgettable experiences. Timber Ridge Lodge & Waterpark, the only all-suite, all-season waterpark destination of its kind in the Midwest, offers 50,000 square feet of indoor/outdoor waterpark fun and family adventures soaked in memories. Together, these properties represent the very best in hospitality—and your opportunity to shape, influence and impact their future.
What you will be doing\:
- Oversee all areas of Human Resources, including associate relations, recruiting, onboarding, training, benefits, leave management, workers’ compensation, policy compliance, culture building, and community involvement.
- Provide guidance on associate relations, including investigations, coaching, counseling, and policy enforcement.
- Lead annual goal setting, performance reviews, compensation adjustments, and bonus programs.
- Develop and manage annual budgets for salaried labor and HR operations, ensuring accurate monthly forecasts.
- Serve as a key member of the Executive Committee, partnering with operational leaders to support departmental success.
- Act as a strategic partner to identify and develop high-potential leaders while advocating for career progression.
- Champion associate engagement and recognition initiatives, including service excellence programs and cross-departmental appreciation.
- Ensure compliance with policies, brand standards, and all federal, state, and local employment regulations.
- Supervise and support the HR team across all functional areas\: talent acquisition, benefits and compensation, leave administration, workers’ compensation, diversity and inclusion, and community engagement.
- Oversee training and development programs, ensuring effective resources, tools, and learning opportunities for both in-house and branded programs.
What we are looking for\:
- Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience).
- 10+ years of progressive HR experience, with a preference for candidates with at least 5 years in a leadership role within hotels, resorts, or hospitality.
- Ability to serve as a trusted advisor and proven expertise in talent acquisition, associate relations, employment laws and compliance requirements, training and development, benefits, and overall HR operations.
- Skilled communicator with excellent verbal, written, consulting, and coaching abilities; able to influence at all organizational levels.
- High degree of organization, accuracy with numbers, and experience creating and managing budgets.
- Demonstrated ability to work effectively across diverse cultures and socioeconomic backgrounds.
- Proficiency with HR systems and technology; experience with PeopleSoft and/or Taleo is a plus; willingness to learn and embrace new technologies.
What’s in it for you?
- Eligible for customary Executive Committee benefits and annual Executive Committee bonus
- Room discounts at Marcus Hotels & Resorts properties
- Signing privileges at Grand Geneva food & beverage outlets
- Discounts at other Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- “Two for One” movie theater coupons at Marcus Theatres
- Free employee parking and meal during shift
- Complimentary gym membership
- Ability to grow your career and transfer from one property to another
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 1 month of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Marcus\:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all encompassing list of responsibilities, duties, and skills.
Marcus Hotels & Resorts is an equal opportunity employer and is committed to a diverse and inclusive workplace
The Grand Geneva Resort & Spa and Timber Ridge Lodge & Waterpark are seeking an experienced Area Director of Human Resources to lead people strategy across our two unique properties. This is an extraordinary opportunity to showcase your talents at a prestigious, full-service, AAA Four Diamond resort while making a meaningful impact. We’re looking for a passionate professional who can help us continue delivering the unparalleled guest experiences that set us apart.
Reporting directly to the Resort’s Managing Director, the Area Director of Human Resources oversees the HR function for approximately 1,200 associates and serves as a key member of the Executive Committee. You will shape strategies that attract, engage, and develop top talent while ensuring compliance with policies, practices, and brand standards. Your leadership and insights will play a pivotal role in guiding our culture and driving the long-term vision of both properties.
Grand Geneva Resort & Spa sits on 1,300 acres in Lake Geneva and is consistently ranked among the Top Resorts in the Midwest by Condé Nast Traveler. With 746 guest accommodations, the WELL Spa & Salon, two championship 18 hole and one 11 hole par 3 golf courses, a ski hill and terrain park, extensive recreation facilities, and nine food & beverage outlets, Grand Geneva blends tradition with innovation to create unforgettable experiences. Timber Ridge Lodge & Waterpark, the only all-suite, all-season waterpark destination of its kind in the Midwest, offers 50,000 square feet of indoor/outdoor waterpark fun and family adventures soaked in memories. Together, these properties represent the very best in hospitality—and your opportunity to shape, influence and impact their future.
What you will be doing\:
- Oversee all areas of Human Resources, including associate relations, recruiting, onboarding, training, benefits, leave management, workers’ compensation, policy compliance, culture building, and community involvement.
- Provide guidance on associate relations, including investigations, coaching, counseling, and policy enforcement.
- Lead annual goal setting, performance reviews, compensation adjustments, and bonus programs.
- Develop and manage annual budgets for salaried labor and HR operations, ensuring accurate monthly forecasts.
- Serve as a key member of the Executive Committee, partnering with operational leaders to support departmental success.
- Act as a strategic partner to identify and develop high-potential leaders while advocating for career progression.
- Champion associate engagement and recognition initiatives, including service excellence programs and cross-departmental appreciation.
- Ensure compliance with policies, brand standards, and all federal, state, and local employment regulations.
- Supervise and support the HR team across all functional areas\: talent acquisition, benefits and compensation, leave administration, workers’ compensation, diversity and inclusion, and community engagement.
- Oversee training and development programs, ensuring effective resources, tools, and learning opportunities for both in-house and branded programs.
What we are looking for\:
- Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience).
- 10+ years of progressive HR experience, with a preference for candidates with at least 5 years in a leadership role within hotels, resorts, or hospitality.
- Ability to serve as a trusted advisor and proven expertise in talent acquisition, associate relations, employment laws and compliance requirements, training and development, benefits, and overall HR operations.
- Skilled communicator with excellent verbal, written, consulting, and coaching abilities; able to influence at all organizational levels.
- High degree of organization, accuracy with numbers, and experience creating and managing budgets.
- Demonstrated ability to work effectively across diverse cultures and socioeconomic backgrounds.
- Proficiency with HR systems and technology; experience with PeopleSoft and/or Taleo is a plus; willingness to learn and embrace new technologies.
What’s in it for you?
- Eligible for customary Executive Committee benefits and annual Executive Committee bonus
- Room discounts at Marcus Hotels & Resorts properties
- Signing privileges at Grand Geneva food & beverage outlets
- Discounts at other Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- “Two for One” movie theater coupons at Marcus Theatres
- Free employee parking and meal during shift
- Complimentary gym membership
- Ability to grow your career and transfer from one property to another
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 1 month of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Marcus\:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.
Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all encompassing list of responsibilities, duties, and skills.
Marcus Hotels & Resorts is an equal opportunity employer and is committed to a diverse and inclusive workplace
People & HR (1)