Full-Time
Healthcare Network Technical Customer Success Manager
Technical Customer Success Manager
Posted on 1/9/2026
Armis Security
1,001-5,000 employees
Agentless IoT device security platform
Compensation Overview
$130k - $165k/yr
Boston, MA, USA + 2 more
More locations: Washington, DC, USA | Dallas, TX, USA
Hybrid
Travel up to 20–25% quarterly for on-site workshops and architecture reviews.
 Sales & Account Management |
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- Bachelor’s degree in Computer Science, Information Systems, Biomedical Engineering, or equivalent experience.
- 5+ years of hands-on experience in network engineering, architecture, or security operations— within healthcare systems, hospitals, or clinical networks.
- 3+ years in a customer-facing role (Customer Success, Technical Account Management, or Implementation Engineering).
- Deep knowledge of network protocols (TCP/IP, SNMP, HL7, DICOM, MQTT, etc.) and how they relate to biomedical and IoT devices.
- Proven experience with network discovery, segmentation, and vulnerability remediation tools (e.g., Cisco, Palo Alto, Armis, Qualys, Tenable).
- Understanding of clinical device workflows and their dependencies on secure connectivity and uptime.
- Excellent communication and presentation skills, able to engage both technical teams and executive healthcare leaders.
- Strong project management skills with the ability to balance multiple hospital deployments simultaneously.
- Lead adoption and deployment of the Armis platform across healthcare networks, ensuring seamless visibility into IoMT, and IT/OT assets.
- Map clinical workflows to security architecture, helping align the platform with healthcare compliance frameworks (e.g., HIPAA, HITECH, NIST).
- Collaborate with biomedical engineering, IT, and security teams to design secure network segmentation, device communication policies, and risk-reduction strategies.
- Serve as the technical liaison between customer engineering teams and Armis cross-functional stakeholders (Product, Support, Sales, and Engineering).
- Guide integration efforts with WLC, CMMS, NAC, Firewalls and other security and ITSM tools (e.g., ServiceNow, Cisco ISE, Palo Alto, CrowdStrike).
- Conduct health assessments and configuration reviews to ensure optimal performance, accurate asset classification, and high-fidelity risk scoring.
- Translate technical findings into executive outcomes, presenting ROI, uptime improvements, and reduced clinical risk to leadership.
- Mentor customer teams on vulnerability management, threat response, and network best practices within healthcare environments.
- Partner with Armis Product and Engineering to influence roadmap priorities based on real-world healthcare use cases.
- Experience securing medical and IoMT ecosystems in hospitals, labs, or life-science organizations.
- Familiarity with healthcare network manufacturers and clinical device vendors (Philips, GE Healthcare, Siemens, Medtronic, etc.).
- Certifications: HCISSP, CISSP, CCNP, CEH, or Healthcare Security certifications (e.g., HCISPP).
- Experience with scripting or automation (Python preferred) for network or asset management tasks.
- Understanding of regulatory compliance frameworks (HIPAA, HITECH, ISO 80001, NIST CSF).
- Working knowledge of MDS2 documentation and its role in evaluating medical-device security controls within healthcare environments.
- Ability to travel up to 20–25% quarterly for on-site customer workshops and architecture reviews.
Armis provides an agentless cybersecurity platform that protects unmanaged and IoT devices across enterprises. It continuously discovers and inventories all connected devices in real time, evaluates device risk, and detects and responds to security threats. The system works by monitoring network activity and device behavior without installing software on the devices, and scales across diverse environments. Its advantages come from being agentless, enabling quick deployment across large fleets; it earns subscription revenue and partners with other vendors through programs to grow adoption.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$9B
Headquarters
San Francisco, California
Founded
2015
Simplify's Take
What believers are saying
- Simon Mouyal appointed CMO April 7, 2026, accelerates global demand generation.
- OSHEAN partnership March 16, 2026, expands into healthcare, education, government sectors.
- Leader status in Gartner Magic Quadrant and Forrester Wave boosts enterprise credibility.
What critics are saying
- Claroty overtakes Armis in 2026 Gartner CPS quadrant, erodes OT market share.
- Microsoft Defender free tier commoditizes inventory, forces SMB price cuts by July 2026.
- CISA zero-trust mandate blocks 15% government revenue starting January 2026.
What makes Armis Security unique
- Agentless platform deploys instantly across IT, OT, IoT without software installation.
- AI-driven Asset Intelligence Engine provides real-time asset inventory and risk scoring.
- Armis Centrix launched March 10, 2026, cuts network impact 90% versus traditional scanners.
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Benefits
Health Insurance
Unlimited Paid Time Off
Paid Holidays
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↓ -1%Armis names Simon Mouyal as CMO to drive global marketing expansion. Published. April 7, 2026 Armis has appointed Simon Mouyal as Chief Marketing Officer, tasking him with leading its global marketing strategy and execution as the company enters a new phase of growth. Mouyal will focus on scaling the marketing organization and increasing demand for the Armis Centrix platform while strengthening the company's market presence. Announcing the appointment, CEO and Co-Founder Yevgeny Dibrov stated, "Simon will be instrumental in modernizing our global marketing engine and solidifying Armis as the definitive leader in cyber exposure management. He's a category creator and has a proven track record of leading world-class marketing organizations. He will focus on deepening our engagement with customers and partners, and scale our demand generation programs." Mouyal brings more than 25 years of experience across cybersecurity and SaaS, having previously contributed to organizations such as CyberArk and athenahealth. His expertise is expected to support broader adoption of the company's AI-driven platform, including newer offerings in application security and vulnerability management. Commenting on his new role, Mouyal said, "Armis is the only company that has built a foundational Asset Intelligence Engine, required to protect the entire attack surface for some of the largest companies in the world."
Armis recognized at RSAC 2026 with multiple Global InfoSec Awards. 25 March 2026 Armis has been recognized at the RSAC(TM) 2026 Conference, receiving multiple Global InfoSec Awards from Cyber Defense Magazine, further reinforcing its leadership in Cyber Exposure Management. Among the most notable recognitions, Armis Centrix(TM) was named Best Solution for Cyber Exposure Management, highlighting the platform's ability to help organizations proactively identify, prioritize and reduce cyber risk across increasingly complex attack surfaces.] As digital environments continue to expand across IT, OT, IoT, IoMT, cloud, applications and AI, organizations face unprecedented visibility and governance challenges. Armis Centrix(TM) addresses these challenges by providing a unified, AI-driven platform designed to continuously assess cyber exposure and enable informed, risk-based decision making. In addition to the product recognition, Armis also received: * Publisher's Choice Cybersecurity Company * Industry Pioneering CEO award for Yevgeny Dibrov, CEO and Co-Founder of Armis These awards reflect Armis' continued focus on innovation, scalability and real-time risk intelligence in support of both enterprise and public sector organizations.
Armis centrix(tm) named "best solution" for cyber exposure management as Armis wins multiple Global InfoSec Awards at RSAC 2026. * Business Wire * Mar 23, 2026 * 2 min to read SAN FRANCISCO-(BUSINESS WIRE)-Mar 23, 2026- Armis, the cyber exposure management & security company, today announced that it has won multiple Global InfoSec Awards from Cyber Defense Magazine at this year's RSAC(TM) Conference.
Armis Centrix(TM) named "best Solution" for Cyber Exposure Management as Armis wins multiple Global InfoSec Awards at RSAC 2026. * Armis awarded "Publisher's Choice Cybersecurity Company" * Yevgeny Dibrov received "Industry Pioneering CEO" SAN FRANCISCO - March 23, 2026 - Armis, the cyber exposure management & security company, today announced that it has won multiple Global InfoSec Awards from Cyber Defense Magazine at this year's RSAC(TM) Conference. Armis received the following accolades: * Armis Centrix(TM) won "Best Solution" for Cyber Exposure Management * Armis named "Publisher's Choice Cybersecurity Company" * Yevgeny Dibrov, Armis' CEO and Co-Founder, awarded "Industry Pioneering CEO" "We cannot safeguard modern infrastructure with yesterday's tactics; the extended attack surface demands a unified, AI-driven approach that sees, protects and manages all assets (IT, OT, IoT, IoMT, applications, code, cloud and AI) in real time," said Yevgeny Dibrov, CEO and Co-Founder of Armis. "Armis secures the most complex environments of organizations and governments worldwide to protect society from the destruction cybercriminals seek to cause. These awards reinforce our dedication to fundamentally redefining cyber exposure management for the era of hyper-connectivity." As the attack surface expands and threat actors operate with increasing speed and sophistication, Armis continues to rapidly innovate to help organizations proactively improve their defenses before there's any impact. Armis recently announced two new solutions for application security and vulnerability management detection and response. The company has also enhanced its OT/IoT security solution with an on-premises version for air-gapped environments. "Armis embodies three major features we judges look for to become winners: understanding tomorrow's threats, today, providing a cost-effective solution and innovating in unexpected ways that can help mitigate cyber risk and get one step ahead of the next breach," said Gary S. Miliefsky, Publisher of Cyber Defense Magazine. Armis is showcasing the Armis Centrix(TM) platform during this week's RSAC Conference at Booth N-5658. Learn more about what Armis has planned at the event and book a meeting with executives here. Alex Mosher, President and CRO, and Michael Rothschild, Vice President and Cybersecurity Evangelist at Armis, are speaking at RSAC 2026 on how to effectively communicate security's value. The session will take place on Wednesday, March 25, from 9:40-10:30 am PT at Moscone South Esplanade 155. Additionally, Nadir Izrael, Armis' CTO and Co-Founder, will present in the following keynote session, AI vs. AI: How to Reshape Defense Faster than Attackers Reshape Offense, on Wednesday, March 25, from 10:45-11:05 am PT at Moscone West Level 1. Find more information about Armis Centrix(TM), the Armis Cyber Exposure Management Platform, and each of the solutions offered by Armis here. About Armis Armis, the cyber exposure management & security company, protects the entire attack surface and manages the organization's cyber risk exposure in real time. In a rapidly evolving, perimeter-less world Armis ensures that organizations continuously see, protect and manage all critical assets - from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24/7. Armis is a privately held company headquartered in California.
Armis, a cyber exposure management and security company, has appointed Simon Mouyal as Chief Marketing Officer. Mouyal will oversee global marketing strategy and execution to accelerate demand for the company's Centrix cyber exposure management platform. Mouyal brings over 25 years of marketing experience in cybersecurity and SaaS, having previously worked at CyberArk and athenahealth. He will focus on scaling Armis' global marketing organisation, deepening customer and partner engagement, and expanding demand generation programmes. Armis has recently received industry recognition, being named a Leader in Forrester Wave reports for IoT Security Solutions and Unified Vulnerability Management Solutions. The company was also recognised as a Leader in the Gartner Magic Quadrant for CPS Protection Platforms for the second consecutive year.