Office Administrator

Description

Are You Ready to Change the Industry Together?

Milestone is a tech-enabled, asset-light logistics and materials platform transforming how civil construction gets done. Our Texas operations, including Cactus Express and CKJ Transport, are growing fast, and we need someone who makes sure our owner-operators and drivers are taken care of. This is a part-time role based out of our Paris, TX office, covering the in-person needs of our Texas fleet. You'll answer phones, keep the office running, and be the go-to person haulers can walk in and talk to, helping them with permits, registrations, onboarding paperwork, and the day-to-day questions that come with running a truck. If you're organized, personable, and want to learn the trucking business from the ground up, we want you on our team.

• Mission: We are a family of brands committed to raising the standard of service in the aggregate distribution industry.
• Vision: Accelerating the world's infrastructure.

Our Values

• 1% Better, Every Day: Continuous growth is a part of who we are as professionals and people. We are committed to being better today than yesterday, so we are ready for who our organization needs us to be tomorrow.
• Promise & Deliver: Pick up the phone, respond, then get it done. We are reliable in every sense of the word and deliver quality work and customer service no matter our role. We own our areas and are accountable to ourselves and each other to build trust.
• Find a Way or Make a Way: There is no problem we can't solve. We work together and do hard things to simplify the lives of clients, haulers, and each other. We find the best way and are open-minded to innovation, technology, and new ways of working because we are building an organization to change our industry.
• Candid, but Kind: We tell each other the truth and challenge each other when we don't agree. We build real relationships rooted in kindness and thoughtfulness. Our people will always be our #1 and we will never lose sight of that.
• Rev it Up: Positive energy fuels us to get to our vision. Each of us contributes to our culture by bringing consistent energy and passion that ripples through our teams like a fire. We celebrate and praise each other's contributions and strive to create a place we all want to be.

Who You Are:

You're professional, personable, and comfortable being the first face someone sees when they walk into the office. You pick things up quickly and aren't afraid to ask questions when you're learning something new. You're comfortable on the phone and in person, organized enough to juggle paperwork for permits, registrations, and onboarding without letting things fall through the cracks, and you genuinely enjoy working with people, including the drivers and owners who depend on you to get things done.

Why This Role Matters:

Owner-operators and drivers across our Texas fleet need a reliable point of contact who can help them get paperwork done right and get their questions answered, without a lot of back and forth. This role is that point of contact. Based out of the Paris, TX office, you cover the in-person needs of haulers, keeping the office running and making sure our haulers feel supported, which keeps trucks compliant and on the road.

Who Your Internal Customers Are and How This Role Delivers Value to Them:

• Owner-Operators & Drivers: You're a familiar, dependable face they can come to in person with questions, paperwork, and permit or registration needs, regardless of which Texas brand they haul for.
• Texas Market Leadership: You keep the Paris office running smoothly and give leadership visibility into onboarding and maintenance reporting across the Texas fleet.
• Safety & Compliance Team: You support onboarding and help keep hauler documentation current and accurate for Texas haulers.

Your Impact:

Keep the Paris, TX office running smoothly and be the go-to, in-person support for owner-operators and drivers across our Texas fleet.

• Answer phones and direct calls; handle general office duties.
• Greet drivers and owner-operators who come into the office and help them get what they need.
• Assist with permits and registrations for owner-operators and their trucks across our DOT fleets.
• Assist with gathering the information needed for driver and owner-operator onboarding.
• Assist with monthly maintenance reports.
• Engage regularly, in person, with drivers and truck owners across the Texas fleet to build strong working relationships.
• Assist with driver meetings.
• Other general office and administrative duties as assigned.

Requirements

• Professional and personable, with a strong customer-service mindset.
• Computer literate, comfortable learning new systems and software.
• Good communicator, written and verbal.
• Willing to learn and grow with the company.
• Able to work in person at the Paris, TX office.
• Knowledge of DOT regulations, a plus.
• Knowledge of trucking, a plus.  

Schedule

Part-time, based out of the Paris, TX office.