Business Development Representative

Description

• Work closely with sales team to setup new business
• Coordinate with sales team to ensure successful onboarding of new clients
• Build and maintain strong, long-lasting relationships and communication
• Analysis of existing client accounts with the goal of identifying upselling and cross-selling sales growth opportunities
• Ensure the timely and successful delivery of requests and solutions according to client needs and objectives
• Communicate the status of all client relationships clearly and timely
• Assist with high severity requests or issue escalations as needed
• Ensure all required processes are used to maximize performance and yield and achieve consistency with strategies set by senior management
• Participate in strategic planning, including corporate positioning, competitive analysis, customer segment selection and penetration plans
• Assess market potential, competitive pricing and profitability for existing business models and assist in developing documentation for new models
• Assist in product marketing, including product launch management, new business development, presentations, sales tools, and competitive analysis
• Continually refine all processes as necessary to stay in front of customers in relevant industries
• Track metrics for all programs and activities
• Other duties as assigned

• Bachelor’s degree preferred and/or 2+ years of customer service or account management experience
• Passion to learn and relationship driven
• Desire to work in a competitive sales and team environment
• Highly organized with the ability to multi-task
• Self-motivated and self-sufficient, while having the confidence to seek guidance and direction as needed
• Critical thinking and negotiation skills
• Attention to detail
• Excellent computer skills (Salesforce and Microsoft Office Suite)
• Strong interpersonal communication skills, both written and verbal
• Bilingual skills not required, but a plus

• Salary: $50,000 annual base salary plus uncapped, residual commissions. Individual compensation packages may reflect applicable experience, job-related skill, training and/or education
• Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
• Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
• Financial: Generous company 401(k) contributions and employee stock ownership after one year
• Wellness: Onsite gym and discounted membership to nearby fitness center