Full-Time

Junior Production Support Analyst

Posted on 9/23/2024

Wiley Edge

Wiley Edge

501-1,000 employees

Talent solutions and training for finance

Financial Services
Education

Entry

United Kingdom

Candidate must have permission to work in the UK.

Category
Customer Support
Customer Success & Support
Requirements
  • Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, maths).
  • Good grades 2.2 and above. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
  • A passion for Financial Markets.
  • Experience with OOP (object oriented programming) particularly in Java, Python, C++, C.
  • Strong SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
  • Skills in troubleshooting and debugging.
  • An understanding of the formal SDLC (software development lifecycle).
  • The successful candidate must, by the start of the employment, have permission to work in the UK.
Responsibilities
  • As a Production Support Analyst with mThree, you’ll support and manage complex applications in a global team environment.
  • Monitor, diagnose, and resolve technical issues for Front-office pricing, trading, and risk management applications, ensuring optimal performance and stability.
  • Collaborate with global teams to enhance application stability, perform root cause analysis, implement preventive measures, and develop support documentation.
  • Communicate effectively with stakeholders on system status and incident resolutions, continuously seek performance improvements, assist in software deployments, and provide on-call support for critical issues.

Wiley Edge, now known as mthree, specializes in providing talent solutions specifically for the financial services industry. The company trains and places graduates in technology and business roles, aiming to fill the skills gap in these areas. mthree collaborates with top financial institutions to create tailored training programs that prepare graduates with the essential skills needed for success in their positions. Their business model focuses on sourcing, training, and placing talent, earning revenue through partnerships and placement fees. mthree operates on a global scale, primarily catering to financial institutions that are looking to enhance their workforce with skilled professionals.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Hoboken, New Jersey

Founded

1807

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for reskilling in finance boosts Wiley Edge's training programs.
  • Diversity initiatives increase demand for Wiley Edge's diverse talent pipelines.
  • Remote work trends enhance the need for Wiley Edge's virtual collaboration training.

What critics are saying

  • Competition from FDM Group and Revature may impact Wiley Edge's market share.
  • Rapid tech evolution may outpace Wiley Edge's current training offerings.
  • Economic downturns could reduce demand for new hires in the financial sector.

What makes Wiley Edge unique

  • Wiley Edge specializes in training graduates for technology and business roles.
  • The company partners with leading financial institutions for customized training programs.
  • Wiley Edge's Hire Train Deploy model builds diverse talent pipelines.

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Benefits

Flexible Work Hours

Professional Development Budget

INACTIVE