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Full-Time

Junior Production Support Analyst

Posted on 9/14/2024

Wiley Edge

Wiley Edge

201-500 employees

Role-specific training in tech, banking, business

Entry

United Kingdom

Category
Customer Support
Customer Success & Support
Requirements
  • Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, maths).
  • Good grades 2.2 and above. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
  • A passion for Financial Markets.
  • Experience with OOP (object oriented programming) particularly in Java, Python, C++, C.
  • Strong SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
  • Skills in troubleshooting and debugging.
  • An understanding of the formal SDLC (software development lifecycle).
  • The successful candidate must, by the start of the employment, have permission to work in the UK.
Responsibilities
  • As a Production Support Analyst with mThree, you’ll support and manage complex applications in a global team environment.
  • Monitor, diagnose, and resolve technical issues for Front-office pricing, trading, and risk management applications, ensuring optimal performance and stability.
  • Collaborate with global teams to enhance application stability, perform root cause analysis, implement preventive measures, and develop support documentation.
  • Communicate effectively with stakeholders on system status and incident resolutions, continuously seek performance improvements, assist in software deployments, and provide on-call support for critical issues.

Wiley Edge specializes in delivering role-specific skills training in technology, banking, and business, leveraging tech-enabled platforms and customized Academy curriculums. This focus on practical training and industry-relevant skills makes Wiley Edge an ideal workplace for those passionate about bridging the skills gap and advancing their expertise in these dynamic sectors. The company’s commitment to utilizing cutting-edge technology for education ensures employees are always at the forefront of industry developments, providing a stimulating and forward-thinking work environment.

Company Stage

N/A

Total Funding

N/A

Headquarters

Hoboken, New Jersey

Founded

1807

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition by Inspirit Capital may lead to increased investment in technology and talent, fostering innovation and growth.

What critics are saying

  • The transition period following the acquisition could lead to operational disruptions and uncertainty among employees.

What makes Wiley Edge unique

  • Wiley Edge's recent acquisition by Inspirit Capital could provide it with unique financial backing and strategic direction, setting it apart from competitors.
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