Junior Production Support Analyst

Want to start your career as a Graduate Production Support Analyst?  

Paid graduate training, ongoing support, and opportunities at leading global employers – the Alumni graduate program gives you everything you need. (And don’t worry, there’s no training bond. No exit fees, no hidden catches).

Here at mthree, we pair great graduates with brilliant global businesses. Our clients include tier-one investment banks and leading global financial services firms providing a wide range of investment banking, securities, investment management, and wealth management services. 

Role Description: 

Production Support Analysts  ( SRE or Dev ops) are responsible for ensuring optimal performance and stability of Front Office pricing, trading, and risk management applications across multiple product lines at our client’s site. The role offers a fast-paced and interesting mix of technical and business challenges, allowing the holder to develop an in-depth understanding of the client’s trading technologies and businesses. 

It is a production-oriented discipline focused on improving service availability, latency, scalability, performance, and efficiency for technology products in our client’s site. Their core infrastructure processes hundreds of millions of transactions and serves assets of more than a trillion dollars daily. If this scale resonates with you, come join us! 

What you’ll do:

• As a Production Support  Analyst with mThree, you’ll support and manage complex applications in a global team environment. 
• Monitor, diagnose, and resolve technical issues for Front-office pricing, trading, and risk management applications, ensuring optimal performance and stability
• Collaborate with global teams to enhance application stability, perform root cause analysis, implement preventive measures, and develop support documentation.
• Communicate effectively with stakeholders on system status and incident resolutions, continuously seek performance improvements, assist in software deployments, and provide on-call support for critical issues.

How the Alumni program works:

1. Apply via this job advert.
2. Complete our assessment process.
3. Get trained at mthree Academy in an online class for 4-6 weeks with other graduates. Focusing on either Java, Python. Net, and databases.
4. Join a mthree client for 12-24 months while receiving support and salary increases every 9 months.
5. The vast majority then convert to permanent employees with the client at the end of the program. 

What you’ll learn at the mthree Academy: 

• How to design, develop, and test a full-stack application.
• How to demonstrate professionalism, including communication skills and personal interactions.
• How to explain industry concepts at a high level.
• An understanding of monitoring, supporting, and troubleshooting, and how it ties into good development processes.

What you need: 

• Bachelor’s degree in computer science or a related STEM subject (science, technology, engineering, maths). 
• Good grades 2.2 and above. We look for potential, not prestige, but it’s important that you enjoy pushing yourself to pick up new ideas.
•  A passion for Financial Markets.
• Experience with OOP (object oriented programming) particulary in Java, Python, C++, C.
• Strong SQL databases experience such as Sybase, DB2, Oracle); able to search log files and compose SQL queries.
• Skills in troubleshooting and debugging.
• An understanding of the formal SDLC (software development lifecycle).  
• The successful candidate must, by the start of the employment, have permission to work in the UK

What you’ll get:

• Fully paid, in-depth, interactive training in small classes with graduates like you. Our training is created and delivered by industry experts who know your field inside out.
• A generous graduate salary.
• Pay rises every 9 months to reflect your progress.
• Ongoing training and support.
• Valuable industry experience. Ultimately, a foot in the door to build your career in an in-demand niche.

How to apply:

1. Apply below to tell us a bit about you.
2. Complete the online assessment (we’ll send you a link by email).
3. Complete the interviews with our friendly talent team over phone and video.
4. Lastly, you’ll interview with one or more of our clients. 

We take great pride in celebrating the diversity of each and every individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies, and we’re proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but, most importantly, inclusion. We never want people to change - only add to the amazing mix of people that work for mthree.