SAP Senior

Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations.  This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.

The opportunity
We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.
• Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making.
• Conduct comprehensive system demonstrations to highlight SAP’s standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
• Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
• Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities.
• Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs.
• Perform field and value mappings associated with data conversion efforts.
• Demonstrate the system’s new features and improvements to stakeholders after configuration and development are complete.
• Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
• Work on the development training materials incorporating requirements and deliver end user training or ‘train the trainer’ workshops according to the training plans/schedules.
• Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations.

• Exhibit deep technical proficiency and an understanding of business processes to contribute to the project’s success.

• Cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.

Skills and attributes for success
To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial.

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. The following skills and attributes will make a significant impact:

• Strong analytical and decision-making abilities.
• Proficiency in technology business requirements definition and analysis.
• Experience in system configuration design and technology cost-benefit analysis.
• Ability to manage client relationships and communicate with impact.

To qualify for the role, you must have

• A bachelor’s degree.
• Typically, no less than 2 - 4 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
• Strong technical skills in application functional design.
• Expertise in technology business requirements definition, analysis, and mapping.
• Capacity for critical thinking and complex problem-solving.
• Strong written and verbal communication, presentation, client service and technical writing skills.
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Prior consulting industry experience or deep functional experience.
• SAP certification(s).
• Experience with at least one full cycle implementation of your core module.   

What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.

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