Unified Communications Administrator

What success looks like in this role:

• Setup, support, and maintain Microsoft Teams environments, including telephony.

• Manage Microsoft Teams Tenants and Skype for Business Environments.

• Contribute to the deployment of Unified Communications solutions.

• Support and maintain the existing SBC/SBA infrastructures (Server Based Computing/Survivable Branch Appliance for Microsoft Teams Direct Routing) consisting in AudioCodes/Ribbon Voice Gateways and, Survivable Branch Appliances.

• Implement new features, resolve incidents and participate in problem resolutions.

• Collaborate with other teams to implement service and system monitoring, alerting and reporting of the Skype for Business and Teams services.

• Collaborate with other teams to define and develop documented procedures.

You will be successful in this role if you have:

Solid and relevant working experience in the following areas:

• Microsoft Teams environments, including telephony.

• Microsoft Teams Tenants and Skype for Business Environments.

• Deployment of Unified Communications solutions.

• SBC/SBA infrastructures.

Good communication, organizational skills and relationship including the ability to work with remote teams in different geographical regions.

Proven documentation experience and skills.

WE ARE PROUD OF:

Unisys was named a Leader in the 2020 Gartner Magic Quadrant for Managed Workplace Services, North America.

Unisys won the 2020 Microsoft Global Partner of the Year Award in the Modern Workplace – Modern Endpoint Management category.

Unisys won the 2020 Asia-Pacific Stevie Awards in the categories of Innovation in Technology Management, Planning & Implementation and Innovation in Business-to-Business Products & Services.

Unisys was recognized as a Top 100 Global Outsourcing Company by IAOP for the 15th consecutive year.

Unisys was named to the Forbes America’s Best Employers for Diversity 2021 list.

Unisys won the 2021 Artificial Intelligence Breakthrough Award for Best Chatbot Solution.

Unisys was named a Leader in the NelsonHall 2020 Next Generation End-User Computing Services report.

Unisys was named one of America’s Best Employers for Women by Forbes in 2023.

WHY UNISYS:

Competitive compensation and benefits: Unisys offers competitive compensation packages and benefits to their employees, including healthcare, retirement plans, paid time off and compensation.

Innovative and challenging work: Unisys is a company that is constantly pushing the boundaries of technology, which means that you will have the opportunity to work on innovative and challenging projects.

Collaborative culture: Unisys has a collaborative and inclusive work culture, which means that you will have the chance to work with people from diverse backgrounds and learn from their expertise.

Employee development: Unisys is committed to investing in their employees’ professional growth and development, offering training and development opportunities, mentorship programs, and leadership development programs.

Industry expertise: Unisys has deep expertise in various industries, including financial services, healthcare, government, and transportation. This means that you will have the opportunity to work on projects in your industry of interest and learn from experienced colleagues who understand the unique challenges and opportunities of your industry.

Social responsibility: Unisys is committed to social responsibility and sustainability, which means that you will have the opportunity to work for a company that is making a positive impact on the world.

#LI-US1

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.