Every day, it feels like healthcare becomes less about the practice of medicine. Hospitals and private practices operate on razor-thin margins, caught between the bureaucracy of insurance companies and ballooning administrative costs. And technological advancements — from electronic health record systems to dictation software — have failed to live up to their promise of making the lives of all healthcare staff easier. 

Commure’s mission is to once again make health the focus of healthcare by using AI and automation to eliminate distractions and keep providers connected to their patients throughout the care journey.

The Commure suite of automated and AI-enabled hardware, software, and services results in happier and healthier patients, less time wasted on administrative tasks, safer staff, and more reliable insurance reimbursements. Since merging with Athelas, our growing suite of solutions now includes:

• Patient Engagement - Commure Engage empowers providers to connect with their patients throughout the care journey, reducing no-shows and improving health outcomes

• Workflow Automation - PatientKeeper and other workflow tools automate repetitive tasks, allowing healthcare workers to spend more time with patients 

• Staff Safety - Commure Stronglineprotects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations  

• At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors to bring healthcare into the home, saving lives through early intervention

• Billing Solutions - Athelas RCM offers AI-driven, full-cycle revenue cycle management solutions that optimize claims submission, ensuring insurers pay every dollar they owe for work performed by healthcare providers

• Automated Dictation - Athelas Scribeutilizes the power of LLMs to record and automatically summarize appointments, saving doctors countless hours every day

Commure takes a provider-focused approach to healthcare and the healthcare industry has noticed. We’ve grown more than 500% year over year for three consecutive years. We support more than 250,000 clinicians and staff and hundreds of thousands of patients across hundreds of care sites. And we’re just getting started. Backed by General Catalyst, Sequoia, and many other leading investors, Commure is positioned to be the defining healthcare tech company of the next 15 years.

If you’re eager to advance our mission to make health the focus of healthcare, come join us!

What You’ll Do:

Athelas is looking for a Product Lead to own the Commure Strongline Product, a powerful duress‑alerting solution that keeps over 200,000 medical staff safe today. In this role you will spearhead the deployment of our newest generation of Strongline, “Strongline Pro”, building out integrations with other healthcare systems, and extend our reach past the Hospital. Increasing safety and effectiveness. 

You will be a crucial member of the Product Management Team at Athelas, reporting into the Head of Product and working directly with the CTO and COO. You will oversee the development and implementation of technical product strategies, ensuring they align with business goals. With a methodical, critical-thinking, and data-driven mindset, you’ll be viewed as a key liaison with engineering, marketing, and sales teams.

Responsibilities

• Develop and execute comprehensive product strategies and roadmaps in collaboration with cross-functional teams across Engineering, Operations and Sales. 

• Technical understanding with the ability to understand and translate complex technical features and challenges into user-friendly solutions parting across engineering and operations.

• Technical Director of the strongline engineering pod, owning the full lifecycle of the product. 

• Triaging competing priorities, while providing direction to the engineering pod and managing stakeholder expectations effectively.  

• Identify and address product gaps, generating innovative ideas to enhance customer experience and stimulate growth.

• Launch your products to the top healthcare systems in America 

• Define and interpret metrics to gauge the success of products.

• Communicate product plans, benefits, and outcomes to all stakeholders, including team members and top executives.

Requirements

• 4+ years of direct Product Management experience, ideally in SaaS products.

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

• A proven track record of impactful product management and achievement of significant product metrics.

• Demonstrated capability in managing complex technology projects with cross-functional teams.

• Strong analytical and problem-solving skills, with an emphasis on practical business applications.

• Experience with SQL

• Exceptional verbal and written communication skills.

Why You’ll Like Working with Athelas

• Execution focused, driven team: Join a team with an incredible record - we are the smallest, fastest company in history to receive FDA hematology clearance. We are also the largest Remote Patient Monitoring company in the US, with a fast-growing SaaS Revenue Cycle Management business as well

• Technology Focus: Revolutionizing how technology can be used in the healthcare industry

• Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator

• Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions

• Incredible Growth: Revenue growth of 5x over the past 6 months and we’re just getting started!

• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off.

Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization.

Employees will be required to attest to these requirements upon hire and on an annual basis.