Full-Time

Concession & Retail Manager

Posted on 5/14/2024

Feld Entertainment

Feld Entertainment

1,001-5,000 employees

Produces live touring family entertainment experiences

Consumer Goods

Mid

Hoffman Estates, IL, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • Bachelor’s Degree or equivalent experience
  • 2+ years Retail Sales management of 20+ associates
  • 2+ years in a customer service-oriented environment
  • Valid Driver’s license
  • Experience in food service (Food Handler or Food Manager Certification a plus)
  • Valid Passport (must be able to travel domestically and internationally)
  • Familiarity with Microsoft Office software and a variety of computer programs
  • Strong interpersonal and organizational skills
  • The ability to sit and stand for long periods of time, climb stairs, and lift 50lbs
  • Ability to communicate on various organizational levels with strong interpersonal and organizational skills
  • Strong oral and written communication skills
  • Ability to work under high pressure and quick deadlines
  • Experience in warehouse and inventory management
  • Experience in establishing budgets, sales, and operational plans
  • The ability and willingness to travel domestically and internationally 90-100% of the time
  • Multi-lingual a plus
  • COVID vaccination strongly encouraged for successful candidates
Responsibilities
  • Lead and manage a traveling staff of 20 employees and local vendors
  • Coordinate all tour inventory, reporting, financials, communication, and day-to-day operations while traveling with the show
  • Maximize venue sales and profitability while maintaining a high quality of customer service
  • Maintain inventory controls and stock levels
  • Develop proper sales and support staff
  • Ensure that all company and local health and safety standards are always followed
  • Oversee the unit’s accounting and financial responsibilities
  • Manage the unit operational and logistical functions
  • Ensure company rules and standards are followed at all times
  • Ensure timely and respectful communication is occurring within all areas of the unit

Feld Entertainment specializes in producing live touring family entertainment experiences, leveraging advanced technologies to create captivating and lifelike spectacles. Working here offers a unique opportunity to be part of a team that brings joy and excitement to families globally, with a focus on creativity and technological ingenuity. The company's industry leadership in creating immersive experiences ensures that employees are always at the forefront of entertainment innovation.

Company Stage

N/A

Total Funding

N/A

Headquarters

Palmetto, Florida

Founded

1967

Growth & Insights
Headcount

6 month growth

3%

1 year growth

10%

2 year growth

22%