Clinical Scheduler

*Must have experience scheduling staff in a senior living or healthcare setting*

Position Title: Scheduling Coordinator

Department: Health Services

Schedule: Full time 40 hours/week. Every other weekend

Pay: Starting at $21.00 per hour. The position is nonexempt/hourly. The actual pay offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.

Reports to: Director of Health Services

Who we are:

Walk through our doors and see the difference in the future with senior living and care. We provide upscale resort style living located in beautiful Novi, Michigan. Life Care Services is a premier provider of senior living in the nation. Our Rose Senior Living Providence Park location is at 47400 Heritage Drive located on the Providence Park Hospital campus. It boasts stunning views of the ITC trail and is nestled in a beautiful natural setting full of wooded areas and Michigan wildlife. 

Rose Senior Living offers more than just a job. Our team of passionate professionals enhances the lives of seniors in our community every day. We are looking for more team members who are ready to serve, who want to make an impact, and who enjoy creating memorable experiences for others.

You will enjoy:

• Medical, Dental, and Vision Insurance
• Now Offering DailyPay!
• 401(k) with company match
• Discount on Edward Rose & Sons apartments for FT and PT team members
• Employee assistance program
• PTO earned from day one
• Discounted or Free meals
• Unlimited referral bonuses 
• Employee discounts on home furnishings, car rentals, media and activities 
• Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
• You will enjoy being part of a great team in a fun, engaging work environment!

Who you are:

• Dependable -- more reliable than spontaneous
• Must be able to participate in on-call rotation with clinical team
• Excellent problem-solving and analytical skills
• People-oriented -- enjoys working with staff and managers to assure the scheduling needs of the community
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• At least one year of scheduling/staffing experience in a healthcare setting mandatory 
• Must be willing to work as a medication aide/caregiver when needed
• Must be comfortable with Microsoft office products (Word, Excel)
• Excellent computer skills a must, able to work with scheduling software 

General Summary:

The scheduling coordinator is responsible for accurately maintaining care staff schedules to meet the needs of the community. The scheduling coordinator must be an excellent communicator and have the ability to multi-task in our fast paced and active community.

Essential Job Duties:

1. Coordinates and schedules clinical staff.
2. Ensures adequate staffing coverage for assisted living and memory care neighborhoods, manages call-outs, and maintains shift coverage to meet the mandatory requirements of the facility staffing ratios.
3. Reviews time off requests submitted by staff, and communicates with staff in a timely manner regarding accommodations.
4. Posts employees’ schedules at least 30 days in advance of the scheduled period, at minimum by the 15^th of each month.
5. Communicates employee status changes to Human Resources as needed.
6. Assists nurse management with administrative and clerical tasks.
7. Tracks attendance for staff; informs management of employees who have excessive tardiness or absences.
8. Updates timecards with applicable corrections and proper coding and ensures timecard exception forms are completed in compliance.
9. Approves bi-weekly timecard process for payroll. 
10. May be required to fill in for open Caregiver and/or Medication Aide shifts (if properly credentialed).
11. Walk every floor/unit in the morning and at shift change in the afternoon to verify coverage is accurate as per the schedule. 
12. Notify DOHS and HR as needed of any no call/no shows via email including last day work.
13. Enter calls off, PTO, or UTO in scheduling software
14. Update staffing changes in real time using scheduling software to depict staffing needs accurately.
15. Provide support to Caregivers and Medication Aides as needed.
16. Assist with medication administration as directed by clinical leadership 
17. Ensure schedule accuracy, printing daily, and posting in designated areas. 
18. Monitor employees’ badges and uniforms. Notify manager of staff not compliant with uniform requirements. 
19. Remain on-call for staffing needs.
20. Maintains consistent and clear communication between staff members and leadership.
21. Contact caregivers to fill shifts, implement shift changes and communicate assignment changes to team members.
22. Maintain accurate schedule in scheduling software/program.
23. Timely response of scheduling phone while on-call. 
24. Assist with setting up training schedules for new employees.
25. Must be accessible to staff.  

Life Care Services is an Equal Opportunity Employer

A history & physical exam, tuberculin skin test or chest X-ray, drug screen, criminal background screening, employment references from previous employers, and verification with the OIG list of excluded individuals/entities to confirm your eligibility to work in health care is required.

This organization participates in E-Verify