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Case Manager
Hearing Customer Service Representative
Confirmed live in the last 24 hours
Locations
Minneapolis, MN, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Management
Sales
Requirements
  • Excellent oral and interpersonal communication skills
  • Professional phone manners and a friendly attitude
  • Active listening skills
  • Ability to overcome client objections
  • Comfort using Customer Relationship Management software (CRM)
  • Minimum high school diploma or GED equivalency, additional education a plus
  • 1-2+ years of customer service/or sales experience preferred
  • Experience in a call center environment a plus
  • Bilingual in English/Spanish a plus
  • High-speed internet, established quiet workspace
Responsibilities
  • Make outbound calls to clients who are requesting our services
  • Answer incoming calls from potential clients
  • Complete online evaluations and applications with our clients
  • Convey the benefits of the Premier Disability services
  • Keep a detailed record of all customer interactions in our CRM database
Internet Brands

5,001-10,000 employees

Internet media company
Company mission
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Benefits
  • Medical, dental, & vision insurance
  • Life insurance
  • Short & long term disability
  • Flexible spending accounts
  • Credit union membership
  • Employee assistance program
  • Paid Holidays
  • Paid Time Off
  • Casual Dress
  • 401k plan
Company Values
  • Move fast
  • Aggressively experiment
  • Spend and operate smartly
  • Grow our people internally
  • Flexible and collaborative
  • Aspire to find the best in ourselves