Tax Operations Manager

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At Armanino, we know you don’t check-out of life when you check-in at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.   

We are seeking an experienced Operations Manager to assist with analysis and overseeing the revenue, people, and the economic aspects that drive the Tax Practice Areas’ overall efficiency and profitability.

The Tax Operations Manager for PHB will oversee and streamline the practice’s day-to-day operations. The ideal candidate will possess strong leadership, organizational, and communication skills, as well as an understanding of the unique needs of a practice area within a public accounting firm. They will assist in implementing and managing the firm’s infrastructure ensuring that the practice area and firm can scale efficiently, with speed and reliability, all with a focus of minimizing senior leaderships touch points within our systems.  This will entail working closely with senior leadership to operationalize and implement senior leaderships’ vision for business growth, enhance client service delivery, and drive operational excellence.

Job Responsibilities

• Oversee the practice area’s operational processes to ensure seamless day-to-day functioning, eliminate bottlenecks and increase productivity across all practice areas of the tax department.

• Execute continuous improvement initiatives, implementing best practices that enhance tax department wide efficiency.

• Streamline workflows to enhance efficiency and ensure optimal use of resources.

• Collaborate with department heads to adjust staffing levels based on capacity modeling.

• Monitor firm performance metrics (e.g., revenue, profit margins, realization, utilization), reporting on financial health to practice area leads.

• Design, develop and implement systemic improvements which enable scalable, streamlined processes and efficiencies. 

• Identify, evaluate and implement processes to enhance our technology and software to improve efficiency and automation of routine tasks in areas such as approvals, budget management, and profitability management.

• Lead process improvement initiatives to ensure the practice area operates in a scalable, streamlined manner.

• Identify and manage operational risks, creating contingency plans to address potential issues that may impact the firm’s operations or reputation.

• Collaborate and coordinate with practice area leadership, internal departments, and project delivery leads to align operational goals with the firm’s long-term strategic objectives.

• Lead and participate in cross-functional initiatives, collaborating with other departments, such as Finance. Act in a leadership role while representing the interests of tax operations and the PHB Tax Practice 

• Assist in preparing reports and presentations for leadership, focusing on operational performance, growth opportunities, and risk management.

• Handle special projects or initiatives related to analysis and overseeing the revenue, people, and the economic aspects of the Tax practice area as assigned.

Requirements

• Bachelor’s degree in business administration, accounting, finance, related field, or equivalent work experience

• Minimum 5 years of experience in operations management, preferably within a professional services or public accounting firm, with 3 years in a supervisory or managerial role

• Strong understanding of accounting firm operations, experience managing budgets, financial performance, and operational metrics

• Demonstrate experience establishing and analyzing key operational metrics

• Proficiency in ERP systems, and accounting software, with Workday experience preferred

• Exceptional leadership, organizational, and problem-solving skills

• Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment

• Strong communication and interpersonal skills to effectively interact with staff and leadership

“Armanino” is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. 

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.    

Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition’s knowledge will result in termination of contract.   

Armanino has a robust offering of benefits, including:   

• Medical, dental, vision  

• Generous PTO plan and paid sick time  

• Flexible work arrangements  

• 401K with Profit Sharing  

• Wellness program  

• Generous parental leave  

• 11 paid holidays  

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.    

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance   

To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/   

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.