Claims Handler

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Job Description

Role Title:

Claims Handler

Location:

London - Hybrid (expectation 3 days in office with core day on a Monday)

Department:

Claims

Term:

Permanent

Reports to:

Craig Hanson / Abi Winter

Date of version:

16/05/2025

Role Summary and Purpose

• To handle a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity in a busy Financial Lines claims team.

Key Tasks and Responsibilities

• Handling a variety of SME and Large Account D&O/FI/TRIP claims in both a lead and follow capacity from cradle to grave;
• Review, analyse and interpret policy wordings;
• Attend market meetings to discuss coverage issues, strategy and reserves;
• Form and maintain close relationships with TPAs, MGAs and brokers;
• Carry out audits on TPAs and MGAs;
• Complete monthly reviews and spreadsheets for MI purposes;

Role Requirements & Skills

Skills / Competencies

•  IT literate
• Experience with Iris/Guidewire Claim Centre preferred but not essential

Qualifications

•  University degree (preferably in Law)
•  Chartered Insurance Institute Qualifications

Experience

•  2-3 years’ claims handling experience

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14100 ARCH UK ACCOUNT SET - TO BE USED FOR Q1 PAYROLL ONLY - Arch Europe Insurance Services Ltd