Pump Application Engineer

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are excited to announce a new position within our Reliability Team for an Pump Application Engineer focused on pumps and fluid handling.  The successful candidate will be able to assume the responsibilities outlined below with minimal guidance or training.  This person will report directly to local leadership at the assigned branch, but will have significant direction from the reliability sales managers and interaction with our pump repair facility.  This is an exciting next step for Ferguson Industrial and we expect significant interest from both internal and external candidates.

Role Summary

The Pump Application Engineer role will provide daily technical sales and engineering expertise to our inside and outside sales team, as well as our valuable customers. This includes reviewing customer applications and engineering specifications, creating technical quotations and proposals, providing training, and supporting the documentation needs of our validated customers.

Responsibilities

• Specification and application review for all sales/proposals/bids/RFQs
• Utilize manufacturers tools (electronic programs and paper) to size and select required pump for individual applications.
• Subject Matter Expert (SME) for all pumps – Centrifugal and Positive Displacement
• Provide end users and our technical outside sales team pre-sale guidance, post-sale trouble shooting, and pump selection for each unique application.
• Work with branch operations to create appropriate stock levels to support our sales
• Generate project submittals to include quotation and all supporting documentation
• Generate proposed pump modification to support unique constraints
• Interact and develop relationships with key vendors to support sales
• Work with all associates and form relationships to establish trust throughout the district to support our pump lines. Be a team player
• Technical Support: Provide technical support for products in the field, offering guidance to improve installations and troubleshoot problematic installations/operations. This may include evaluating failed equipment, reviewing and responding to specifications/drawings, communicating with the factories on detailed problems, issuing or responding to complaints on a customer’s behalf, making field visits, etc.
• Training: Assist in providing product training to customers and sales engineers. This to include both theoretical (classroom presentations) as well as hands on product reviews.
• Collaborate with cross-functional teams: sales, engineering, customer service, purchasing, production, shipping and accounting for seamless customer order management.
• Prepare submittal and other related project documentation for customer review and approval prior to releasing quotation or accepting PO.

Qualifications

• 2-5 years minimum in role responsible for sizing and selecting pumps and complete packages
• 2-5 years related product and market experience.
• Knowledge of all pump types
• Proficient in Windows applications and Microsoft Office programs such as MS Word, Excel, Outlook, PowerPoint and MS Teams
• Preferred experience with CAD or similar program for creating drawings
• Documented pump training (preferable from a factory)
• Ability to work independently and effectively, providing responsive and detailed communication
• Strong attention to detail & high mechanical aptitude and aptitude for learning quickly
• A high level of integrity when problem solving
• Ability to organize and prioritize work
• Strong ability in decision making
• Proven ability to resolve problems independently and take appropriate action in a timely manner

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information