Full-Time
Home Health Recruiter
Posted on 10/3/2025
FreedomCare
501-1,000 employees
Home-based caregiver hiring and payment platform
Compensation Overview
$20 - $24/hr
Albany, NY, USA
Hybrid
Hybrid role requiring 2-3 days per week on-site in Albany, NY.
 People & HR (1) |
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- Bilingual (English/Spanish) required
- Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
- Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
- Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
- Submit candidates for fingerprinting, track results, and follow up on clearance status
- Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
- Coordinate all onboarding steps:
- Generate offer letters and send required onboarding paperwork
- Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
- Schedule and conduct new hire orientation sessions
- Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
- Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
- Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
- Caregiver Experience & Office Support:
- Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance.
- Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials.
- Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs.
- Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion
- Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one
- Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook
- High energy, well spoken, and excellent interpersonal skills
- Must have advanced proficiency in attention to detail and organizational skills are necessary
- Must possess a strong sense of integrity and a commitment to process, compliance and documentation
- Must be able to quickly adapt to change and be able to work in a fast-paced environment
- Must be able to manage multiple priorities, be able to work under time-pressure
- Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems
- Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records
FreedomCare operates in the home care services market, focusing on Medicaid beneficiaries in New York. It enables people who need daily living assistance to hire a family member or trusted friend as their caregiver. The caregiver is then paid for their services, with immediate payment after each shift, providing financial stability. The core clients are Medicaid recipients who can choose caregivers from among relatives or close connections, including spouses or parents of a child under 21. The company partners with Medicaid and health plans to manage the caregiving process, ensuring prompt payments and high-quality, personalized care. Its goal is to improve home-based care experiences for patients while supporting the financial well-being of informal caregivers by integrating them into a structured, Medicaid-funded system.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$75K
Headquarters
North New Hyde Park, New York
Founded
2016
Simplify's Take
What believers are saying
- Launched Michigan Home Help Program support, expanding to new Medicaid market.
- Family caregivers earn $16.25 per hour statewide through Michigan program.
- Handles payroll, training, and compliance, streamlining self-directed care nationwide.
What critics are saying
- Michigan program excludes spouses, dropping 70-90% Michigan revenue immediately.
- MDHHS favors local agencies, blocking FreedomCare access in 6-12 months.
- 2026 federal Medicaid cuts slash home care reimbursements by 15-20%.
What makes FreedomCare unique
- FreedomCare enables Medicaid beneficiaries to hire family or friends as paid caregivers.
- Instant post-shift payments distinguish FreedomCare from traditional home care agencies.
- Operates as fiscal intermediary in 15 states including New York and Michigan.
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Benefits
Health Insurance
401(k) Retirement Plan
Hybrid Work Options
Wellness Program
Professional Development Budget
Company News
FreedomCare, a leading provider of in-home care services, has officially launched its support for the Michigan Medicaid Home Help Program.