Infrastructure Technical Program Manager @ Grand Rounds

INACTIVE

Full-Time

Infrastructure Technical Program Manager

Grand Rounds

51-200 employees

Integrated virtual healthcare and navigation provider

Consulting

Mid

Remote

Required Skills

Microsoft Azure

Agile

Communications

AWS

Requirements

3+ years of experience as Technical Program Manager
Experience leading cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
Proven ability to operate effectively manage across multiple teams in situations of extreme ambiguity, with only high level directionExperience building roadmaps, release plans, project plans with a thorough understanding of dependency management
Ability to communicate highly technical problems and solutions at all levels from engineer to executives
Ability to influence, negotiate and inspire others in a matrixed environment
Familiarity with AWS cost and usage analysis tools
Experience is building dashboards and using data to make informed decisions
Experience with cloud computing platforms such as AWS, Azure, or Google Cloud
Excellent organization, planning skills, and attention to detail
Experience delivering projects in large-scale, distributed production systems and 24x7 production operations
Can apply an entrepreneurial approach and passion to problem solving to building products

Responsibilities

Assess AWS Cost Analysis and Spend. Identify areas of optimizations and make recommendations to engineering teams to increase engineering efficiency
Partner with engineering to deliver, execute, track, and measure improvements to gain operational and cost efficiencies
Define and create infrastructure and operational dashboards to gain visibility infrastructure health and operations
Provide program management leadership to Infrastructure initiatives that impact all of engineering
Partner with engineers in other orgs to gather pain points and come up with programs where the Infrastructure org can help resolve these pain points
Improve infrastructure services to increase the speed, consistency and quality of deploying code to production environments
Be the point of contact for project communication regarding status, schedule, and scope updates, and progress towards target outcomes (i.e. key results)
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance

Our Technical Program Management team drive strategic projects, exercise their technical expertise, and solve new problems every day. Our team sits within the entire engineering, product, data and design organization (EPDD) and has visibility into strategic product initiatives, operational efficiency, and data integrations across multiple systems.Beyond driving programs and projects across the organization, our team strives to improve the day-to-day working lives of everyone in engineering, product, and design. We help other teams with templates, process recommendations, and support to enable the best work, debates, and outcomes not only for our members but the company as well.

The Role:

You are expected to build strong relationships not only within EPDD but outside the organization as well. You build trust with individuals and are routinely perceived as informed, extremely well organized, and brimming with ideas. You have a lifelong passion for learning new things and understanding a level beyond “just the documentation”. As a result, you deliver and you deliver on-time. More and more people over time seek your recommendations, input, and insights. You will be embedded within a larger team more persistently within the organization to stay aware of the team’s product roadmaps, resources, and processes. You will go beyond the checklist in a project plan and become thought partners with leaders to proactively solve problems before they become risks. As the technical program team grows, you will help keep other team members updated on critical information and take on larger, more complex initiatives including outside the organization.

Responsibilities:

Assess AWS Cost Analysis and Spend. Identify areas of optimizations and make recommendations to engineering teams to increase engineering efficiency
Partner with engineering to deliver, execute, track, and measure improvements to gain operational and cost efficiencies
Define and create infrastructure and operational dashboards to gain visibility infrastructure health and operations
Provide program management leadership to Infrastructure initiatives that impact all of engineering
Partner with engineers in other orgs to gather pain points and come up with programs where the Infrastructure org can help resolve these pain points
Improve infrastructure services to increase the speed, consistency and quality of deploying code to production environments
Be the point of contact for project communication regarding status, schedule, and scope updates, and progress towards target outcomes (i.e. key results)

Qualifications:

3+ years of experience as Technical Program Manager
Experience leading cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
Proven ability to operate effectively manage across multiple teams in situations of extreme ambiguity, with only high level directionExperience building roadmaps, release plans, project plans with a thorough understanding of dependency management
Ability to communicate highly technical problems and solutions at all levels from engineer to executives
Ability to influence, negotiate and inspire others in a matrixed environment
Familiarity with AWS cost and usage analysis tools
Experience is building dashboards and using data to make informed decisions
Experience with cloud computing platforms such as AWS, Azure, or Google Cloud.
Excellent organization, planning skills, and attention to detail
Experience delivering projects in large-scale, distributed production systems and 24x7 production operations
Can apply an entrepreneurial approach and passion to problem solving to building products

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About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Grand Rounds

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Website

View Company Profile

Grand Rounds Health, now Included Health, is a leader in the healthcare industry, providing integrated virtual care and navigation that is accessible to all, regardless of their health journey or care requirements. The company's competitive advantage lies in its data-driven approach, which enhances the member experience and leads to improved clinical and financial outcomes. Their inclusive culture, commitment to high-quality care, and personalized virtual and in-person services for a range of health needs, from everyday and urgent care to primary, behavioral, and specialty care, set them apart in the industry.

Company Stage

Series E

Total Funding

$346M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights

Headcount

6 month growth

↓ -12%

1 year growth

↓ -14%

2 year growth

↓ -45%

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

INACTIVE