Lead Consultant

Make a difference. Be happy. Grow your career.

THE ROLE

The Lead Consultant - Oracle Health provides consulting services and subject matter expertise to clients with a focus on application/module, application suite, or training capacity. The Lead Consultant – Oracle Health works directly with the Oracle Health Implementation, Affiliate or Training Solutions team to provide exceptional on-site solution delivery based upon the needs of Nordic clients.

KEY RESPONSIBILITIES

The Lead Consultant - Oracle Health will perform, and is not limited to, any combination of the following duties and responsibilities below:

Consultant Team Management

• Provide overall project and application team direction in collaboration with other leaders and Nordic Engagement Advisor
• Work with Engagement Advisor to interview and identify project team members, as needed
• Coach and mentor team, resolve conflicts, maintain positive team morale, and deliver direct and timely feedback based upon project work and performance
• Assign project work across team members, track progress, and adjust assignments as needed to meet deadlines and maintain project momentum
• Hold team accountable for adherence to Nordic standards of quality, clarity, professionalism, and consistency. 

Project Management & Delivery

• Support projects with a goal of delivering on time, on budget, and with positive and measurable outcomes
  • Monitor project health for assigned area(s); identify, document, mitigate, or escalate issues as needed
  • Maintain detailed application/area plan; maintain risk/decision trackers
  • Complete build plan and effort estimates, and maintain detailed build and workflow documentation
  • Complete workflow design, system configuration, testing, data migration, validation, support, and issue resolution
• Act as positive change agent during change management process
  • Shepherd project-specific content through approval and migration process
  • Understand impact to application/area of requested changes made
• Define, manage, and adhere to project scope
  • Prepare decision documents with thorough investigation, background summary, pros/cons list, and recommendation 
  • Work towards consensus and decisions that best support client’s needs and project goals and guiding principles
• Use, update, and customize client and Nordic and vendor-provided tools throughout project life cycle
• Create professional project deliverables and communications that are appropriate for a leadership level audience
• Come well prepared for presentations and deliver material in a confident and professional manner; facilitate departmental and potentially executive-level meetings
• Manage meetings effectively; identify audience, prepare agendas and goals, take notes, track follow ups
• Produce regular status reports; perform project close, lessons learned, and knowledge transfer activities

Sales Enablement & Solutions Development

• Support the creation of Nordic solution materials, such as toolkit documentation and proposals
• Discuss client needs with Implementation Services leadership for new solution creation
• Share lessons learned and best practices with the Implementation Services team and help improve our solutions, tools, and recommendations based on learnings
• Take direction from Nordic Enterprise, including Engagement Advisor and Implementation Services leadership
• Work on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested 

SKILLS AND EXPERIENCE

• Bachelor’s degree or equivalent work experience.
• 5+ years full-cycle Oracle Health implementation experience
• Experience with merger, acquisition, or experience with post live optimizations
• Strong written and verbal communication skills
• Strong customer service attitude and skillset
• Self-starter with ability to meet deadlines and monitor one’s own work product
• Proven ability to thrive in, and foster, an existing team-oriented culture rooted in respect, high ethics and integrity, teamwork, camaraderie, collaboration, and effective communication
• Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions

• Experience in presenting to large groups or key stakeholders
• Solid knowledge of Microsoft Office Suite, including PowerPoint, Word, Outlook, and Excel
• Must demonstrate and embody Nordic’s maxims

ADDITIONAL DETAILS

• Works primarily remote
• Additional work to be performed at client locations, some of which may be in hospitals and medical clinics
• Ability to travel up to 25-75% of the time
• Position works a non-traditional schedule; work may be needed on different time zones, weekends or evenings

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