Full-Time

Global Security Operations Center Manager

Posted on 7/25/2024

esri

esri

5,001-10,000 employees

Provides GIS software and location intelligence

Data & Analytics
Consulting
Government & Public Sector

Compensation Overview

$66.6k - $106.1kAnnually

Senior

West Redlands, Redlands, CA, USA

Onsite presence required.

Category
Cybersecurity
IT & Security
Requirements
  • Minimum of five (5) years of experience in a corporate security environment and the security industry
  • Minimum of three (3) years of Global Security Operations Center (GSOC) experience with a focus on intelligence assessments, brand protection, and travel security
  • Minimum three (3) years of supervisory experience in a GSOC or Security Operations
  • Willing to work a flexible shift schedule, weekends, and holidays, and sometimes extended schedule during crisis periods
  • Bachelor's in an area of study relevant to the position or equivalent experience
Responsibilities
  • The Global Security Operations Center (GSOC) Manager will provide 24X7 support to GSOC personnel and operations
  • The GSOC Manager will use their knowledge of GSOC operations, systems, intelligence gathering and analysis, and business to ensure the GSOC adapts to changing business needs while mitigating risk to the company its employees, and assets across the globe
  • Operational oversight for the GSOC program and partner with client leadership on overall program management
  • Assist with developing, implementing, administering, monitoring, and improving GSOC training, work instructions, and protocols
  • Draft and send emergency mass notifications and other crisis communications
  • Create concise, factual reports for distribution to client representatives, company management, and external stakeholders
  • Support the travel security program by monitoring associate travel and be prepared to account for them during events of concern or elevated risk
  • Establish and maintain training plans and conduct quarterly training of the GSOC staff; establish a development program to foster professional advancement of the GSOC staff
  • Ensure serviceability and accountability of all GSOC equipment and software
  • Continue to develop the access control systems, and CCTV operation and support the maintenance of electronic security systems
  • Developing the team's computer skills, including proficiency in internet use, open-source searches, human intelligence gathering, email, word processing, database programs, and specialized software systems
  • Incident management and appropriate escalation of incidents to senior leadership
  • Responsible for maintaining specific awareness of domestic and international risks
  • Conduct critical research related to global events that could potentially impact the organization

Esri specializes in Geographic Information Systems (GIS) and location intelligence, providing mapping and spatial analytics software that helps organizations visualize and analyze data. Its main product, ArcGIS, allows users to understand relationships and trends in data through powerful mapping tools. Esri differentiates itself from competitors by offering a comprehensive platform that serves a wide range of clients, including government agencies, businesses, and non-profits, for applications like urban planning and disaster response. The company's goal is to empower organizations to make informed decisions and optimize operations using location intelligence.

Company Stage

N/A

Total Funding

N/A

Headquarters

Redlands, California

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for real-time GIS data integration boosts Esri's product innovation.
  • Digital twins in urban planning create new opportunities for Esri's GIS applications.
  • Esri's cloud-based GIS services align with the shift towards cloud computing.

What critics are saying

  • Open-source GIS platforms like QGIS threaten Esri's market share.
  • AI advancements in geospatial analysis may outpace Esri's current offerings.
  • Data privacy regulations could increase compliance costs for Esri.

What makes esri unique

  • Esri's ArcGIS is a leading platform in GIS and spatial analytics.
  • The company has a strong presence in government, business, and academic sectors.
  • Esri's partnerships enhance its offerings, like the Previsico flood forecasting collaboration.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Professional Development Budget

Hybrid Work Options

INACTIVE