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Full-Time

Global Security Operations Center Manager

Confirmed live in the last 24 hours

esri

esri

5,001-10,000 employees

Provides GIS software and location intelligence

Government & Public Sector
Enterprise Software
Social Impact

Compensation Overview

$66.6k - $106.1kAnnually

Senior, Expert

West Redlands, Redlands, CA, USA

Category
Risk & Compliance
Legal & Compliance
Required Skills
Communications
Management
Requirements
  • Minimum of five (5) years of experience in a corporate security environment and the security industry
  • Minimum of three (3) years of Global Security Operations Center (GSOC) experience with a focus on intelligence assessments, brand protection, and travel security
  • Minimum three (3) years of supervisory experience in a GSOC or Security Operations
  • Willing to work a flexible shift schedule, weekends, and holidays, and sometimes extended schedule during crisis periods
  • Bachelor's in an area of study relevant to the position or equivalent experience
Responsibilities
  • The Global Security Operations Center (GSOC) Manager will provide 24X7 support to GSOC personnel and operations
  • The GSOC Manager will use their knowledge of GSOC operations, systems, intelligence gathering and analysis, and business to ensure the GSOC adapts to changing business needs while mitigating risk to the company its employees, and assets across the globe
  • Operational oversight for the GSOC program and partner with client leadership on overall program management
  • Assist with developing, implementing, administering, monitoring, and improving GSOC training, work instructions, and protocols
  • Draft and send emergency mass notifications and other crisis communications
  • Create concise, factual reports for distribution to client representatives, company management, and external stakeholders
  • Support the travel security program by monitoring associate travel and be prepared to account for them during events of concern or elevated risk
  • Establish and maintain training plans and conduct quarterly training of the GSOC staff; establish a development program to foster professional advancement of the GSOC staff
  • Ensure serviceability and accountability of all GSOC equipment and software
  • Continue to develop the access control systems, and CCTV operation and support the maintenance of electronic security systems
  • Developing the team's computer skills, including proficiency in internet use, open-source searches, human intelligence gathering, email, word processing, database programs, and specialized software systems
  • Incident management and appropriate escalation of incidents to senior leadership
  • Responsible for maintaining specific awareness of domestic and international risks
  • Conduct critical research related to global events that could potentially impact the organization

Esri specializes in Geographic Information Systems (GIS) and location intelligence, providing software that enables organizations to visualize and analyze spatial data. Its main product, ArcGIS, allows users to create detailed maps and perform spatial analytics to uncover relationships and trends in data. Clients from various sectors, including government, business, and academia, utilize Esri's technology for applications like urban planning and disaster response. Unlike many competitors, Esri offers a comprehensive suite of GIS tools and professional consulting services, helping clients effectively implement and maximize their use of GIS. The company's goal is to empower organizations to make informed decisions and optimize operations through the use of location intelligence.

Company Stage

N/A

Total Funding

N/A

Headquarters

Redlands, California

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Esri's continuous innovation, exemplified by the release of new editions of ArcGIS Pro and updated land cover maps, keeps it at the forefront of the GIS industry.
  • The company's global partnerships and recognitions, like the SAG award and collaborations with Azercosmos, highlight its influence and leadership in the field.
  • Joining the Esri Partner Network, as seen with Buzz Solutions, provides opportunities for growth and collaboration within a well-established ecosystem.

What critics are saying

  • The competitive landscape in GIS and location intelligence is intense, with new entrants and technological advancements posing potential threats.
  • Dependence on software licensing and subscription services may be vulnerable to market fluctuations and economic downturns.

What makes esri unique

  • Esri's long-standing expertise since 1969 and its flagship product, ArcGIS, set it apart as a pioneer and leader in the GIS and location intelligence market.
  • The company's focus on a wide range of applications, from urban planning to environmental monitoring, allows it to serve diverse sectors effectively.
  • Esri's robust ecosystem of partnerships, such as with VertiGIS and DTN, enhances its service offerings and extends its market reach.