Full-Time

Lead Software Engineer

HappyCo

HappyCo

201-500 employees

Property management platform for lifecycle optimization

No salary listed

Remote in Canada

Remote

Category
Software Engineering (1)
Required Skills
JavaScript
Ruby
Postgres
GraphQL
TypeScript
Go
Observability
Requirements
  • Relevant tertiary qualifications (e.g. Bachelor/Graduate degree in Science/Computer Science/Software Engineering, IT certification or similar) or equivalent experience.
  • 5+ years experience with Go or Ruby on Rails, plus strong JavaScript/TypeScript experience. (Our stack includes Go, Ruby on Rails, TypeScript, PostgreSQL, and GraphQL)
  • Proven ability to lead technical work across multiple systems in a startup or fast-changing environment.
  • Strong product and customer intuition, with the ability to translate business needs into concrete technical decisions.
  • Track record of shipping production software that customers actively use.
  • Comfortable making tradeoffs to balance speed, quality, and scalability.
  • Clear communicator who can align engineers, product managers, designers, and other stakeholders.
Responsibilities
  • Lead a team of engineers across several products and codebases, breaking down work and driving delivery of high-quality, performant solutions.
  • Own technical direction and standards, driving a strong culture of automated testing, observability, and operational excellence through activities such as hands-on code review.
  • Address urgent customer needs by triaging and solving Support tickets, balancing short-term fixes with resolving the deeper root causes.
  • Partner with Product and Design to ensure the team is always working on the most valuable problems, identifying the simplest viable solution to quickly deliver customer impact.
  • Deliver functionality that is immediately useful, then guide iterative improvements to expand customer value over time.
  • Identify risks, technical debt, and architectural concerns early, and make pragmatic decisions about when to invest vs. move fast.
  • Communicate clearly with stakeholders about scope, tradeoffs, timelines, and expectations—from Support issues to new product features.
  • Present and document significant architectural shifts to Engineering leaders, and regularly communicate performance to ensure system architecture addresses customer and HappyCo needs.
  • Lead sprint planning, daily technical discussions, and other delivery rituals with the Product Manager and Design Lead.

HappyCo provides a cloud-based platform for property lifecycle management that gives owners, executives, and residents a single view of a property portfolio. It includes tools for valuation, leasing, renewals, maintenance, and remote maintenance assistance to boost satisfaction. The platform integrates with major property management systems, so users can leverage existing data. By improving portfolio performance, operational efficiency, and NOI while delivering better resident service, HappyCo differentiates itself from PM tools that focus on a single function.

Company Size

201-500

Company Stage

Series B

Total Funding

$72.2M

Headquarters

Carlsbad, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Fixed Summit 2026 builds brand loyalty among 2.5M-unit maintenance professional base.
  • Predictive capital forecasting via Joy AI reduces emergency repairs and costs.
  • Happy Force 24/7 virtual support reduces onsite staffing burden significantly.

What critics are saying

  • Yardi Voyager AI work order automation replicates Joy features for 40% market share.
  • AppFolio native HappyCo integration drives customer consolidation away from standalone platform.
  • Technician shortage projected at 25% forces properties to abandon AI adoption.

What makes HappyCo unique

  • Joy AI trained on 1+ billion service interactions across 5.5 million units.
  • Voice Assist enables real-time field documentation without manual data entry.
  • Open API ecosystem eliminates vendor lock-in with MRI, Yardi integrations.

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People at HappyCo who can refer or advise you

Benefits

Flexible Work Hours

Unlimited Paid Time Off

Parental Leave

Stock Options

Wellness Program

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

1%

2 year growth

0%
TechEdge AI
Dec 5th, 2025
HappyCo Returns Fixed Summit in 2026 to Celebrate Multifamily Maintenance Pros

HappyCo returns Fixed Summit in 2026 to celebrate multifamily maintenance pros. HappyCo is bringing back Fixed Summit, the first conference dedicated solely to multifamily maintenance and facilities professionals, April 27 - 29, 2026, at Hyatt Lost Pines Resort in Austin, Texas. Designed as an immersive, action-packed experience, the summit combines certification, hands-on training, and community-building for the professionals keeping properties running. Following a sold-out inaugural year, early bird tickets are already claimed by returning attendees, with advance passes still available at fixedsummit.com. The 2025 event gathered 100 attendees representing 2.5 million residential units, along with leading property management firms such as Willow Bridge Property Company, RPM Living, Fairfield Residential, The Preiss Company, and Heritage Properties. Industry partners included HD Supply, Chadwell Supply, Zurn Elkay, BRK Electronics, Interplay Learning, Little Giant(R) Ladders, and Delta Faucets. "When our frontline professionals have the platform they deserve, they don't just show up - they transform the conversation," said Jay Abney, VP of Maintenance Operations at Fairfield Residential. "Investing in the growth and success of our maintenance teams is investing in the future of multifamily." What to Expect in 2026 Fixed Summit 2026 moves from the Pacific Northwest to the sun-drenched 405-acre Texas Hill Country, expanding its peer-driven program while keeping it exclusive. Attendees can expect: * Hands-On Training & Certifications: OSHA safety sessions, keynote addresses from maintenance leaders, and interactive demos of real-world equipment. * Competition & Outdoor Experiences: Axe throwing, archery, horseback trails, golf, and the FXD Built Different challenge. * Community & Networking: Austin-style hospitality with smoked brisket, craft brews, live music, and opportunities to forge lasting connections. "It's always about people. That's what drives this industry - always has," said Cerwin Thompson, VP of Facilities at RPM Living. Unlike traditional trade shows, Fixed Summit operates with a zero-booth policy. Partners like BRK Electronics and Zurn Elkay integrate directly into training sessions, giving technicians hands-on experience with detectors, water filtration systems, and other essential tools. This approach ensures knowledge transfer and practical skills development rather than passive marketing. "Decades in this industry teach you that expertise isn't about specs on paper - it's understanding what each technician faces when resident safety is on the line," said Bret Gundersen, National Account Manager at BRK Electronics. Produced by HappyCo, a leading multifamily maintenance operations software platform serving 5.5 million units nationwide, Fixed Summit was conceived from direct feedback from maintenance and facilities professionals seeking meaningful training, recognition, and community. "Fixed Summit is more than an event," said CEO Jindou Lee. "It's a commitment to show up for this community, year after year, in a way no one else in multifamily has."

Business News Today
Nov 15th, 2025
Voice AI meets property tech: HappyCo pushes field intelligence into real-time

Voice AI meets property tech: HappyCo pushes field intelligence into real-time. With Voice Assist and the Joy AI engine, HappyCo is targeting real-time field documentation and predictive insights to reduce costs and improve technician performance at scale HappyCo, a U.S.-based maintenance operations software provider for the multifamily housing sector, has officially launched Voice Assist, a voice-driven artificial intelligence tool that enables technicians to capture repair information in real time. Announced during OPTECH 2025 in San Diego, the release marks the next step in the company's broader strategy to connect people, data, and automation across the maintenance value chain. Voice Assist is powered by HappyCo's proprietary AI platform, Joy, which has been trained on over a billion service interactions spanning more than 5.5 million residential units. Business intelligence platforms

Business Wire
Apr 9th, 2024
Happyco Unveils Ai-Powered Centralized Maintenance Platform

SAN DIEGO--(BUSINESS WIRE)--HappyCo announced today the debut of Centralized Maintenance, marking an industry-first step towards transforming maintenance operations from a challenge into a strategic advantage for multifamily property owners and managers. Powered by its custom-trained artificial intelligence (AI) companion, aptly named JoyAI, the platform automates and optimizes everything from real-time scheduling and technician matching to 24/7 resident communications, intelligent inventory management, and remote technician expertise.Hiring maintenance staff is cited by multifamily leaders as the most challenging labor issue. Scattered point solutions only exacerbate this. Drawing on direct industry feedback and a proven track record of nearly 4 million units served, HappyCo introduces Centralized Maintenance to meet demonstrable demand.“We’ve had hundreds of conversations with property owners, managers, and technicians to pinpoint their biggest challenges around centralization — maintenance topped the charts,” said Jindou Lee, Founder and CEO at HappyCo. “Labor shortages, inventory management stop gaps, and highly manual scheduling have delayed repairs while incurring unnecessary costs and lost time for too long. At HappyCo, we’re proud to give maintenance operations and teams the attention and innovation they deserve.”Intelligent Automation for Streamlined Maintenance OperationsAI and automation has been optimizing manual, time-consuming tasks across the industry, from self-guided touring to front-office leasing and payments

Business Wire
Apr 9th, 2024
HappyCo Unveils AI-Powered Centralized Maintenance Platform

Drawing on direct industry feedback and a proven track record of nearly 4 million units served, HappyCo introduces Centralized Maintenance to meet demonstrable demand.

InvestorBrandNetwork
Jul 31st, 2023
Sharing Services Global corp. (SHRG) subsidiary unveils two new exclusive product offerings

The Happy Co. initially announced its PerX brand in January 2023, and since then the energy drink has become one of the most popular choices in the company’s…