Sales Operations Support Representative
Posted on 2/13/2024
PointClickCare

1,001-5,000 employees

Cloud-based healthcare software provider
Company Overview
PointClickCare's mission is to advance healthcare technology and make a meaningful impact on the lives of millions. The company is a market leader driving the transformation of healthcare vulnerable and complex populations through a broad, connected care network powered by deep insights with a commitment to value, outcomes and innovation.

Company Stage

Private

Total Funding

$231M

Founded

2000

Headquarters

Mississauga, Canada

Growth & Insights
Headcount

6 month growth

2%

1 year growth

3%

2 year growth

32%
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Management
Salesforce
Marketing
CategoriesNew
Sales & Account Management
Requirements
  • Experience with Salesforce CRM and CPQ
  • Experience processing sales and/or financial transactions
  • Experience with case/ticketing management systems (SFDC, JIRA)
  • Experience in SaaS Sales, Marketing, or Customer Support
  • Basic understanding of sales strategies and implementation methodologies
  • Strong written and oral communication skills
  • Strong organizational and interpersonal skills
  • Intermediate Excel skills including formulae and pivot tables
Responsibilities
  • Facilitating the creation of sales quotes and contracts
  • Analyzing subscription records to determine accurate pricing
  • Managing opportunities for transactional sales
  • Liaising with Project Management to manage order backlog
  • Collaborating with PointClickCare Sales Reps, clients, and prospects
  • Liaising with Finance Customer Support to accelerate the quote approval process
  • Collaborating with Practice Management, Customer Success, and Account Executives to process quotes for change orders for in-flight projects
  • Assisting Sales Operations in the preparation of ad hoc sales reports on an as-needed basis
  • Working together Sales Operations on change management, requirements gathering, business process design, and improvement
Desired Qualifications
  • Experience in developing strong working relationships with sales professionals leadership
  • Experience with diagramming business processes considered an asset
  • Experience with subscription and/or pricing analysis considered an asset