Full-Time

Customer Success Manager

Confirmed live in the last 24 hours

Kiddom

Kiddom

51-200 employees

Digital platform for K-12 education tools

Compensation Overview

$90k - $120k/yr

Mid

No H1B Sponsorship

New York, NY, USA

Must be based in the NYC Region; willingness to travel up to 50% of the time.

Category
Customer Success
Sales & Account Management
Required Skills
Salesforce
Requirements
  • BA or BS degree or higher
  • 3+ years in project management, account management, implementation, or customer success at a tech company
  • Background in classroom education, educational administration and large-scale implementations
  • Familiarity with Student Information Systems
  • Proficient in Salesforce, Microsoft Suite, and remote collaboration tools
  • Experience using and/or implementing High quality instruction materials (HQIM)
  • Experience working within the NYC Public Schools (NYCPS) system
  • Willingness to travel up to 50% of the time
  • Location: Must be based in the NYC Region
Responsibilities
  • Build, manage, and foster relationships with our customers by guiding schools/districts onboarding, implementation, and adoption of the Kiddom platform.
  • Serve as the primary contact for customers delivering a value-driven customer journey
  • Conduct onboarding and training, strategic analysis, monitor ongoing platform use and growth opportunities with teachers and administrators
  • Partner with our customers to drive adoption, retention, and expansion by crafting success plans to achieve their goals
  • Collaborate cross functionally with Support, Sales, Marketing, Product, and Revenue operations to identify trends, and best practices to optimize business growth
  • Drive product usage and customer satisfaction by understanding usage trends and intervening appropriately to support and enhance user experience.
  • Participate in onsite visits to support district initiatives, professional learning, and customer’s needs
  • Responsibilities will evolve with your ability to contribute to the team

Kiddom provides a digital platform aimed at improving the teaching and learning experience for K-12 educators and school districts. The platform includes tools for curriculum planning, student assignments, assessment, and analytics. It offers both free and premium versions, with the free version providing essential features and the premium version, Kiddom Academy, offering advanced analytics and reporting tools. Schools and districts can subscribe to the premium services, which helps them manage and analyze educational data effectively. The platform is accessible via mobile apps, allowing teachers to plan and assess learning conveniently. Kiddom's goal is to enhance educational outcomes by providing data-driven insights and improving communication between teachers and students.

Company Size

51-200

Company Stage

Series C

Total Funding

$56.5M

Headquarters

San Francisco, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Kiddom's state-specific curricula, like Virginia and Texas Math, increase market penetration.
  • The subscription-based model provides a steady revenue stream and encourages product improvement.
  • Growing demand for personalized learning tools aligns with Kiddom's adaptive learning paths.

What critics are saying

  • Increased competition from EdTech companies like Nearpod and Pear Deck.
  • Maintaining state-specific curriculum standards amid frequent updates poses challenges.
  • Reliance on partnerships with content providers could be risky if partnerships dissolve.

What makes Kiddom unique

  • Kiddom offers a comprehensive digital platform for K-12 curriculum management and assessment.
  • The platform supports seamless transitions between in-class, blended, and remote learning environments.
  • Kiddom's partnerships with content providers enhance its high-quality instructional materials offerings.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Unlimited Paid Time Off

Parental Leave

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

-7%
PR Newswire
Mar 13th, 2025
Introducing Kiddom Virginia Math, A Fully Aligned 2023 Mathematics Standards Of Learning Curriculum

SAN FRANCISCO, March 13, 2025 /PRNewswire/ -- Kiddom —an education technology company offering K-12 core curriculum solutions—today announced the availability of Kiddom Virginia Math for schools and divisions in K-8 and Algebra. This release aligns with the Virginia Mathematics Textbook Review Process, making it accessible to schools statewide. Kiddom Virginia Math is the sole mathematics curriculum approved at the K-5 level.Kiddom is committed to supporting Virginia teachers and students "raise the floor, and remove the ceiling" for mathematics education by combining high-quality instructional materials with Kiddom's intuitive digital learning environment. Kiddom accelerates and streamlines teachers' planning, delivery, grading, and reporting, giving teachers valuable time back to invest and connect with their students in the classroom.Kiddom Virginia Math is founded on Illustrative Mathematics®, with customizations exclusively for Virginia. These customizations center the 2023 Mathematics Standard of Learning (SOL) values: 1) mastery of basic facts, 2) coherence, 3) mastery of skills, understanding of concepts, and application of both, and 4) personalized mathematics pathways for students based on mastery and readiness—and changes in student learning objectives.To ensure alignment with the state standards, the scope of all lessons are customized for Virginia. For example, in Kindergarten, counting lessons were adjusted to include counting up to 30 instead of 20; fractions in third grade now only include denominators of 2, 3, 4, 5, 6, 8, or 10

PR Newswire
Jan 9th, 2025
Kiddom Introduces Texas Math Curriculum

The New K-5 Math Curriculum Fully Aligns to the Texas Essential Knowledge and Skills (TEKS) and Texas English Language Proficiency Standards (ELP)AUSTIN, Texas, Jan. 9, 2025 /PRNewswire/ -- Kiddom , an education technology company offering K-12 core curriculum solutions, is excited to announce it has been approved as an official math K-5 curriculum provider for the state of Texas. This milestone solidifies Kiddom's commitment to providing Texas with high-quality, TEKS-aligned educational resources that empower educators and inspire students to achieve academic success.The Texas Education Agency (TEA) rigorously evaluates curriculum vendors to ensure they meet the state's high standards for educational content. Kiddom's approval means school districts across Texas now have access to its innovative curriculum platform, which seamlessly integrates content, high-quality instructional materials, and meaningful teacher-student interactions. Kiddom's digital learning environment accelerates and streamlines teachers' planning, delivery, grading, and reporting. By providing digital tools with an intuitive interface, interactive math lesson plans and data reporting on progress, teachers are given valuable time back to invest and connect with their students in the classroom

Education Week
Jun 21st, 2024
Platform Integration: What Companies Need to Get Right From the Start

In 2022, digital curriculum provider Kiddom partnered with Edlink, an organization that specializes in integrations, to weave the former company's platform into a variety of learning management systems and student information systems across school districts.

Yahoo Finance
Feb 6th, 2024
Betterlesson And Kiddom Partnership Aims To Deliver High-Quality Instructional Materials To K-12 Schools

CAMBRIDGE, Mass., Feb. 6, 2024 /PRNewswire/ -- BetterLesson, a leading provider of high-quality virtual and in-person K–12 professional learning, proudly announces a partnership with Kiddom, a paradigm shifter for equitable learning experiences and publisher of high-quality instructional resources.BetterLesson logoKiddom is revolutionary technology, providing scalable access to and implementation of high-quality instructional materials. Through partnerships with the highest quality curriculum providers with proven efficacy, Kiddom transforms paper into engaging, customizable teaching and learning experiences.This collaboration between BetterLesson and Kiddom bridges two tangential components of curriculum implementation together. By seamlessly connecting crucial aspects of teaching and professional learning on one powerful platform, the partnership enhances and streamlines the overall curriculum implementation journey."Giving teachers a textbook is not good enough. We believe in knowledge-rich professional learning pairing materials with technology designed to ease implementation," said Abbas Manjee, Kiddom co-founder and Chief Academic Officer. "The BetterLesson and Kiddom partnership enables practitioners and administrators to do justice to the instructional intent of the high quality materials adopted while applying the paradigm-shifting functionality of Kiddom to better implement."Key highlights of the BetterLesson + Kiddom partnership include:Curriculum Management for OUR Math 6-8, IM K-12 Math, EL Education K-8 Language Arts Curriculum, OpenSciEd 6-8, and Odell Education High School Literacy Program: Through BetterLesson, educators will learn how they can effortlessly customize, share, and manage curriculum on the Kiddom platform

Labster
Jan 9th, 2024
Labster Partners with Kiddom to Advance Access to Equitable Science Learning Materials

Labster partners with Kiddom to advance access to equitable science learning materials.