Robotics Field Service Engineer
Posted on 3/27/2023
INACTIVE
Formic

11-50 employees

On demand robotic automation company
Company Overview
Formic's mission is to democratize access to automated systems. Paired with their core belief of automation being a necessity, and not a luxury, Formic is building modern operation tools to integrate automation into millions of buisinesses.
Industrial & Manufacturing
Robotics & Automation

Company Stage

Series A

Total Funding

$237.1M

Founded

2020

Headquarters

Chicago, Illinois

Growth & Insights
Headcount

6 month growth

-35%

1 year growth

-30%

2 year growth

21%
Locations
Philadelphia, PA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • 4+ years field service experience with robotics automation
  • Availability to work alternative schedules to support production outages, including some weekends and nights and on-call hours
  • Experience with CMMS programs (preferred)
Responsibilities
  • Work on the forefront of robotics automation using Formic's suite of monitoring and diagnostic capabilities to guide preventive, corrective, and predictive maintenance activities across Formic's growing fleet of deployed robotic cells
  • Demonstrate passion about robotics-centric automation, be energized by the variety of manufacturing settings they will encounter and will use their demonstrated troubleshooting and maintenance skills to meet and exceed customer expectations
  • Coordinate and execute inspection, maintenance, and repair tasks on robotic-centric manufacturing cells in the field
  • Systematically diagnose technical issues, apply standard resolution tactics, and repair equipment with consistency
  • Assist in the development and refinement of maintenance procedures and tools
  • Deliver positive interaction with customers when performing warranty and service repairs and preventive maintenance tasks
  • Coordinate onsite schedule (self, vendor, and when applicable, other technicians) in alignment with customer expectations
  • Document all work performed in a timely manner
  • Ensure compliance with safety regulations and policies
  • Ensure clean and safe work environment
  • Mentor Field Service Technicians
  • Travel Requirements - Mostly day travel to customer site from your home office and 25% overnight travel when needed