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Full-Time

Test Coordinator

San Antonio, TX

Posted on 7/8/2024

Natera

Natera

1,001-5,000 employees

Provides cell-free DNA testing services

Biotechnology

Mid

Remote in USA

Category
Diagnostics & Laboratory Professionals
Healthcare Administration & Support
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Communications
Requirements
  • Minimum of 2 years of phlebotomy experience, oncology experience required
  • BS/BA degree (preferred)
  • High School Diploma (or equivalent) required
  • Phlebotomy Certificate (if required by State)
Responsibilities
  • Patient communications, including draw and timing requirements
  • Administrative duties such as accessing patient information and reports in Electronic Medical Record (EMR), scheduling patients, aligning available blood draw times to clinic requirements, etc.
  • Tracking and data entry for each draw completed, including billing information when applicable
  • Verifying test requisitions, patient identification, and obtaining blood specimens
  • Maintaining specimen integrity, tracking collected specimens, and recording results in the quality-control log
  • Maintaining safe, secure, and healthy work environment by following CAP CLIA standards and procedures
  • Working with assigned field team and internal channels to maintain & support existing customers
  • Driving completion and efficiency rates set by the business unit
  • Articulating product and program specifics to the Natera patient community and interested parties
  • Identifying, nurturing, and growing patient relationships to influence, schedule, and renew ongoing Natera testing
  • Making required outbound calls as set by the business needs
  • Resolving unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory
  • Updating job knowledge by participating in educational opportunities and maintaining personal networks
  • Enhancing phlebotomy department reputation by accepting ownership for accomplishing new and different requests
  • Managing logistical requirements/printing of patient reports for associated clinic
  • Managing general billing questions/triaging for resolution with patients
  • Scheduling pick-ups from courier services - FedEx or Medspeed

Natera is a global leader in cell-free DNA testing, specializing in noninvasive tests for fetal, tumor, and donor cfDNA, with a focus on oncology, women's health, and organ health. Their cfDNA technology platform is validated in over 100 peer-reviewed publications, aiming to revolutionize personalized health care decisions.

Company Stage

IPO

Total Funding

$1.2B

Headquarters

Austin, Texas

Founded

2004

Growth & Insights
Headcount

6 month growth

8%

1 year growth

17%

2 year growth

24%

Benefits

Flexible medical plans

Investment options

Time off

Workplace perks