Commercial Solution Specialist

Job Description

We’re looking for a Commercial Solution Specialist, Resource Management to help expand our strategic mid-size customers’ Procore platform to include our workforce and labor productivity products, and to ensure they drive the maximum value from them. In this role, you’ll be the product champion for all of Procore’s Resource Management products (Workforce Planning, Field Productivity) and serve as a subject matter expert. You will succeed in this role when the customer purchases and realizes business performance gains from their investment. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful Solution Specialist, you’ll help organizations understand best practices around Resource Management technology and solutions and the many business benefits they can provide. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, you’ll leverage your consultative-mindset and knowledge of the construction industry and Procore’s software platform to provide clients with important recommendations on how workforce and labor productivity products will benefit their business performance. You’ll partner closely cross-functionally with Sales, Customer Engineering, PS, Support, Product, and Marketing. Successful candidates are passionate about construction and technology.

This position can be based at our headquarters in Carpinteria, CA, or Austin, TX office, but can also be remote. We’re looking for candidates to join us immediately.

What you’ll do:

• Function as the Resource Management Subject Matter Expert for the account management teams you align with. Work with the Account team to identify Resource Management cross-sell opportunities within our existing strategic mid-size customer base.

• Partner with primary Account Manager and CSE on account strategy and product enablement to effectively position and sell our Resource Management product suite, ultimately driving customer attaches to achieve product-specific ARR targets. 

• Work collaboratively with the Account Manager and Customer Success Engineer to drive product adoption and churn mitigation opportunities.

• Provide periodic updates to our customers on product capabilities, benefits/use cases, and how that translates into customer value.

• Provide visibility into Resource Management performance, forecasts, and attach rates to help sales leadership build a plan for their ARR targets. 

• Pursue and increase knowledge of key competitors to ensure our value proposition is effectively communicated to customers.

What we’re looking for:

• BA/BS or equivalent experience preferred

• 5+ years of demonstrated successful software sales, preferably B2B

• Experience using a consultative, solution-based sales methodology desired

• Proven record of success in an inside sales and or outside sales-based selling model

• Proven ability to communicate effectively via telephone and email with customers

• Capacity to work in a fast-paced sales environment

• Ability to develop trusted relationships

• Proficiency with Microsoft Office products and online collaboration tools

• Experience selling technical products in the past

• Experience with CRM and opportunity management systems, preferably Salesforce.com

• Proven ability to develop and manage pipeline and forecasting

Qualifications