Field Single Market Account Executive
Single Market Luxury Manager
Posted on 9/29/2023
The RealReal

1,001-5,000 employees

Online marketplace for authenticated, resale luxury goods.
Company Overview
The RealReal sets itself apart as the world's largest online marketplace for authenticated, resale luxury goods, ensuring consumer trust with a rigorous authentication process managed by experts. The company's commitment to sustainability is evident in its business model, which supports the circular economy by giving new life to luxury items from hundreds of brands. Additionally, The RealReal offers unparalleled convenience to its users with services like free in-home pickup, drop-off service, virtual appointments, and direct shipping.
Data & Analytics

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Hartford, CT, USA
Experience Level
Desired Skills
Sales & Account Management
  • 3+ years direct sales experience with a proven track record for success in a direct sales roles or a quota-carrying retail role
  • Ability to quickly build rapport and establish trust and credibility with clients
  • Ability to commit to 40 hours per week and occasionally work off-hours as required by clientele
  • Self-motivation and drive to achieve results
  • Stellar communication skills – both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audience
  • Proven ability to build lasting relationships with clients and colleagues
  • Self-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environment
  • Strong organizational and follow-up skills
  • Team-focused mentality with a passion for collaboration
  • A solutions-focused mentality with a growth mindset
  • Adaptability and openness to change
  • Highly coachable with an eagerness to learn
  • Must live and regularly meet with clients in person anywhere within assigned territory
  • A current, valid driver's license (except in Manhattan, Brooklyn, and Chicago markets)
  • Car insurance that meets or exceeds local requirements
  • A satisfactory Motor Vehicle Record (MVR)
  • Ability to travel more than 70% within designated market
  • Ability to lift and move up to 25 lbs
  • Work to convert marketing generated leads into new clients, and self-generate new business by prospecting new and activating lapsed leads
  • Connect with new and established clients to drive consignment activity through daily outreach and in-home appointments
  • Connect with clients to drive consignment activity through daily outreach and in-home appointments
  • Leverage strong client relationships to gain referrals for new business
  • Procure consigned goods from clients and ship to ecommerce centers on their behalf
  • Outreach daily to leads and clients
  • Provide an outstanding client experience
  • Review contract with clients
  • Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources
  • Partner with Consignor Relations team to proactively resolve client issues or concerns
  • Regularly spend more than 70% in the field building client relationships and acquiring consigned items
  • Other duties as required
Desired Qualifications
  • Experience converting leads to close new business
  • Previous experience selling luxury goods and/or services
  • Existing book of clients
  • Proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market