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Delivery Operations Specialist, Torrance
Posted on 6/18/2022
INACTIVE
Locations
Carson, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Marketing
Sales
Salesforce
Requirements
  • 2+ years of professional experience in or support role
  • Passion for a fast-paced, high-growth environment
  • Detail-oriented and focused on providing great experiences by improving efficiencies
  • Ability to obtain a Vehicle Salesperson License
  • Self-starter and quick thinker with high attention to detail who thrives in ambiguous and rapidly changing situations
  • Excellent interpersonal and organizational skills with the ability to relentlessly prioritize
  • Willingness to be hands-on with all delivery
  • Advantageous:
  • Proficiency with Salesforce or other CRM
  • Prior experience in the automotive sector
  • A Bachelor's degree is preferred, or equivalent experience in business, marketing or related discipline
Responsibilities
  • Manage and coordinate the scheduling of deliveries with sales and service teams
  • Prepare vehicle and delivery area for the customer delivery experience
  • Print, prepare, audit, and upload required paperwork to complete the delivery and register customer vehicles
  • When required, support the Associates with customer engagement
  • Oversee day-to-day delivery
  • Maintain up-to-date product knowledge and their value to our customers
  • Collaborate with various teams, including DMV and Order, Service, and Logistics
  • Meticulously record internal and customer feedback to improve the day of and customer experience
  • Identify inefficiencies and pain points in existing workflows for customers and internal teams and clearly communicate how we can solve these issues
Lucid Motors

51-200 employees

Luxury electric vehicles
Company Overview
Lucid Motors is on a mission to inspire the adoption of sustainable energy by creating the most captivating electric vehicles, centered around the human experience.
Benefits
  • Family Medical Leave
  • Remote Work Program
  • Health & Wellness - Dental Benefits, Disability Insurance, Flexible Spending Account (FSA), Health Insurance Benefits, Life Insurance, Vision Benefits, Fitness Subsidies
  • 401(K)
  • Paid Volunteer Time
  • Paid Holidays
  • Paid Sick Days
Company Values
  • Breakthrough Innovation - We design and engineer products and experiences that are visionary, meaningful, and enduring
  • Ownership Mindset - We anchor on our mission and take accountability for our own and others’ actions unrestrained by role boundaries
  • Integrity in Action - We have an unwavering commitment to deliver a positive return for our company, our customers, and community
  • One Team - We seek diversity of thought and background, and inspire the way the world moves forward together as one team
  • Passion for Excellence
  • Act with Urgency