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Operations Specialist
Hebrew speaker
Posted on 11/18/2022
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • You have excellent written and verbal English and Hebrew skills
  • You place customers first and you make no compromise on this
  • You're accurate and pay attention to detail. You enjoy owning your work and taking charge on projects when needed
  • You're a clear and honest communicator, persuasive and adaptive to different audiences
  • You're comfortable with feedback and being part of a team where ideas are shared and openness is valued
  • You're proactive and a great relationship builder
  • You are flexible with your work hours. We aim to help our global customers any time they need it, occasionally during weekends and holidays
  • You are eligible to work in UK
Responsibilities
  • Solve customers' payment-related problems
  • Build solid ownership of operational processes with your team
  • Drive operational excellence, while maintaining sufficient controls and assessing and mitigating operational risks
  • Help translate our customer needs into plans and support these with analysis
  • Drive improvements to our product and work processes to become more efficient
  • Act as a point of contact and build good relationships with our partners
  • Make an Impact - You'll help to identify and automate manual processes that complicate our customers' lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!
  • Challenge Yourself - You'll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring
  • Inspire Teams - You'll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you'll use to work with product development engineers and other operational teams to help solve our customer's problems!
  • Work Globally - You'll work closely with internal and external partners and help to figure out ways to make our customers' lives better
Wise

1,001-5,000 employees

International finance transfer service
Company Overview
Wise’s mission is to create a world with money without borders – moving it instantly, transparently, conveniently, and eventually for free. The company is committed to empowering money for people and businesses through their app and website that utilizes a complex engine of currencies and routes that is being designed and built by their teams across cities around the world.
Benefits
  • PTO & annual leave
  • Work from home flexibility
  • Parental leave
  • Medical insurance plans
  • Health & wellbeing discounts
  • Pension & retirement plans
  • Social events
  • Relocation support
Company Core Values
  • This isn't just a job, we're a revolution
  • We get it done
  • Customers > team > ego
  • No drama. Good Karma.