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Verification Associate, Nordic
Posted on 5/27/2022
INACTIVE
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Social Media
Zendesk
Requirements
  • 1+ years of experience in financial services, tech, or related industry
  • Fluent in English and one of the Nordic languages
  • Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)
  • Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email
  • Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution
  • Strong analytical and decision-making skills
  • Ability to work with others in a closely collaborative team environment
  • Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you're willing to do what needs to be done for the success of your team and you are comfortable with change
Responsibilities
  • Verify small businesses (retailers) using social media, geolocation data, or by requesting additional information from them as necessary
  • Contribute towards the implementation of risk management policies, procedures, and tools
  • Monitor Faire credit exposure by reviewing account balances and assigned credit limits
  • Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience
Desired Qualifications
  • Prior experience in Risk, Fraud, or Trust and Safety teams
  • Experience working with various tools and systems including Zendesk
Faire

501-1,000 employees

Online retailer
Company mission
Faire's mission is to help small businesses come together to compete on a more level playing field with the likes of Walmart and Amazon. Today, Faire is the online marketplace where retailers discover their next bestsellers from independent brands across the globe.
Benefits
  • Time off
  • Parental leave
  • Daily mindfulness
  • Annual learning grant
  • Thoughtfully designed spaces
  • Fitness & wellbeing benefits
  • Mental health benefits
  • Charitable matching
  • Career planning
Company Values
  • Serve our community
  • Seek the truth
  • Be an owner
  • Embrace the adventure
  • Be kind