Full-Time

Personal Shopper

Posted on 1/15/2025

SpartanNash

SpartanNash

Entry, Junior

No H1B Sponsorship

Madison, WI, USA

Category
Quality Control & Compliance
Warehouse Operations
Operations & Logistics
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides

You match the following SpartanNash's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma or GED (preferred)
  • One year of retail or related experience preferred.
  • Strong written and verbal communication skills; ability to communicate clearly and professionally with customers.
  • Strong organization and prioritization skills.
  • Ability to make decisions and solve problems.
  • Suggestive Selling/Knowledge of Products
  • Detail Oriented
  • Ability to develop knowledge of products and store layout for efficient picking procedures.
  • Proficient in MS office applications (i.e. Word, Excel, PowerPoint, etc.).
  • Ability to work a flexible schedule based on the needs of the department.
Responsibilities
  • Responsible to lead the eCommerce process for receiving customer's online orders and picking or delegating picking of orders.
  • Review customer comments/special instructions, as applicable, to ensure product selected matches customer's request; follow up on issues as necessary (i.e., product substitution, etc.).
  • Ensure quality control and handle products carefully, specifically perishables and delicate items, during selection of items and packing of products to minimize damage and to ensure customer satisfaction.
  • Scan order products, confirm order totals (check-out) for products priced by the pound (i.e., produce, deli, and meat/seafood) and substituted items.
  • Follow proper procedures for storing orders at proper temperature (refrigerator/freezer as needed).
  • Report customer issues, shorts, overages, damages to store management immediately.
  • Research and resolve customer complaints/problems in an appropriate and timely manner.
  • Responsible to provide focused and effective customer service.
  • Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction.
  • Follow all PPE and Safety Guidelines
  • Follow all Food Safety and Cleaning Expectations
  • Follow Guest Experience Guidelines
  • May be assigned tasks in other departments based on customer experience need
  • Additional responsibilities may be assigned as needed.
Desired Qualifications
  • High school diploma or GED (preferred)
  • One year of retail or related experience preferred.

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE