Product Manager

At SecondShop, we’re a team of Canadians who believe in doing better—for our country, your wallets, and our planet. 
 
We started with a simple idea: why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save? We have made it our mission to source the highest quality open-box, overstocked, and scratch-and-dent products from the top brands - offering them to Canadians at up to 50% off. But we are not just about savings—we’re about changing how people shop. Say goodbye to paying full price and hello to smarter spending. 

Role Overview:

SecondShop is seeking a dynamic Product Manager to join our team and lead the development and enhancement of our e-commerce platform. In this role, you will be responsible for defining the product vision, strategy, and roadmap, working closely with cross-functional teams to deliver exceptional user experiences and drive business growth. You will collaborate with engineering, design, marketing, and other teams to ensure that our product evolves in alignment with customer needs and business objectives.

What you'll be doing:

• Define and communicate the product vision, strategy, and roadmap to drive the development of new features and enhancements for SecondShop’s e-commerce platform.
• Collaborate with cross-functional teams, including engineering, design, marketing, and customer support, to ensure successful product delivery and alignment with business goals.
• Conduct market research, competitive analysis, and gather customer feedback to identify opportunities and prioritize features that provide the most value.
• Write detailed product requirements and user stories to guide the development team and ensure the product meets the needs of our customers.
• Manage the product lifecycle from ideation through launch, ensuring timely delivery and continuous improvement of the product.
• Analyze product performance and gather key metrics to assess the success of new features, using data to inform decisions and prioritize future initiatives.
• Ensure seamless communication between stakeholders, providing updates on product status, timelines, and performance.
• Champion a user-centric approach to product development, ensuring the product offers an intuitive and engaging experience for all users.

Who we are looking for:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
• 5+ years of experience as a product manager, with a focus on e-commerce platforms or related technology products.
• Proven experience managing the end-to-end product lifecycle, from ideation through to launch and iteration.
• Strong understanding of e-commerce trends, customer behavior, and the competitive landscape.
• Ability to work cross-functionally with engineering, design, marketing, and other teams to deliver on product goals.
• Excellent communication skills, with the ability to translate business needs into technical requirements and effectively communicate with stakeholders.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• A proactive, problem-solving attitude and a passion for delivering high-quality products that meet user needs.

What we offer:

• A competitive base salary, along with a comprehensive benefits package, including health, dental, and vision coverage. 
• Enjoy the flexibility of remote work with occasional travel to attend in-person team meetings or events.  
• Access to exclusive discounts on SecondShop products for yourself and your family. 
• As a growing startup, SecondShop offers ample opportunities to take on new challenges, contribute to shaping the company’s future, and take ownership of key initiatives. 
• Join a passionate and mission-driven team that values collaboration, innovation, and a shared commitment to sustainability and responsible shopping. 
• Align with a company that believes in sustainability, smart spending, and improving the lives of Canadians. You'll have the chance to make an impact every day! 

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