About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
About the role
This is a unique role that interacts with almost every brand and division in the Company. We hope to add on a team member that shares a passion for travel and interest in accounting/finance. Team members wear ‘many hats’ and collaboration is a key factor. The employee in this position must be able to work independently, have excellent communication skills and be comfortable with Excel spreadsheets. This department has an important role in the upkeep of all travel and business/entertainment costs; as such, attention to detail and double checking work is paramount.
This position is hybrid (3 days per week in office) and is located in Austin, Texas.
About the team
We are a small but efficient team that assists the global staff at Auctane with expenses and travel. We take pride in servicing our team members with requests from booking travel to assisting with itinerary changes to handling travel mishaps. We also are also instrumental to the accounting team through our ownership of Concur and day-to-day maintenance of the corporate card program.
What will you be doing?
- Functioning as ‘Help desk’/customer service for all Concur and credit card issues/ fraud problems with focus on follow-through and resolution
- Auditing all expenses processed via Concur including receipt reconciliation, correct coding, and company compliance (i.e. Concur Admin Processor)
- Assisting with all international travel bookings by coordinating the purchase of flights and hotel reservations with TravelStore
- Setting up and maintaining GrubHub, Deliveroo and GrubHub group meal credits (i.e. amounts, dates/times, business purposes) and ensuring manager approvals.
- Other duties may also be assigned
What are we looking for?
- Bachelor’s degree preferred.
- Excellent verbal and written communication skills.
- Ability to demonstrate critical thinking.
What will make you stand out?
- Associate degree and/or two plus years of applicable experience
- You might not have the knowledge or experience with Travel and Expenses, but you are eager to learn and help.
- Critical thinking and problem-solving skills with the ability to apply regulations to a variety of situations.
- You are not afraid to tackle new challenges/projects and can organize your duties/tasks.
- You have excellent communication skills and can work with all levels of staff from C-Suite to administrative.
- Asking questions and learning new skills is accepted as growth and development.
- Handling confidential information in a professional manner.
The Tech
- Concur (Travel and Expense Management)
- Corporate Card Program (i.e. familiarity with Bank of America, JP Morgan, AmEx, etc.)
- MS Office Suite/Google Docs
What do we offer?
- 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
- 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
- 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
- Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
- ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
- 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
- 🌍 A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
- 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
- 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
- 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
- 🌅 We offer 10 paid days off for U.S. holidays throughout the year!
- 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
- 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
- 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…)
- 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
- 🚗Free garage parking directly across from the office building.
- 🏋🏾♀️Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
- 💪🏽We offer a gym discount program to help you stay fit and healthy!
- 🧘🏻♂️Find your zen right at the heart of our Austin office with weekly onsite yoga sessions – because balance is key to our vibrant workplace culture!
- 💰401k employer matching program – because your future deserves a friendly boost!
- 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
- 🐶We’ve got your furry friend covered with pet insurance discounts.
- 📄Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
- 🩺Get ready for hassle-free healthcare from the comfort of your couch – we offer free Telehealth services to keep you feeling your best!
- 💆🏻♀️Treat yourself to relaxation on the regular – enjoy a monthly discount at Massage Envy.
- 👕Get ready to rock our brand with style – we’ve got awesome company swag to offer!
- ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
- 🏡BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
- 🚶🏽♀️Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
- 💲Health savings account employer contribution for HSA medical plan enrollees.
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
Equal Opportunity Employer/Veterans/Disabled
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