What You’ll Do

• Work closely with Marketplace category Sales and Account Managers
• Manage Seller Retention
• Actively work through sales lists and work with Account Managers to determine the best possible methods to attract business
• Inputting and maintaining data into company tools such as Airtable and Salesforce.
• Providing sellers with expertise with onboarding, scheduling, and programming across live episodes
• Programming Schedules accompanied by content ideation and product assortment.
• Assisting with troubleshooting and technical issues and questions regarding onboarding and the seller lifecycle
• Adapt to a fast pace environment 
• Organization and time management to manage multiple tasks, sometimes for multiple projects, at once
• Own your calendar and create events and tasks with Sales and Account Managers in order to accomplish your projects effectively
• Establish contact lists of collaborators and update information periodically
• Support multiple daily product launches by working closely with the E-Commerce, Customer Service, Marketing, and Content teams to ensure complete and accurate product information is available to all
• Improve and sustain seller growth
• Use data collection and analysis to improve the customer experience
• Maintain an in-depth knowledge of the digital creator space
• Communicate effectively with external and internal teams to find timely solutions to resolve issues and challenges
• Understand what other departmental needs are and integrate yourself within the rest of the org

Who You Are

• 1-3 years professional experience within relevant industry
• Possess intermediate skills in data entry, project management, account sales, partner relations, customer service, and trends
• Experience in retail and e-commerce is preferred
• Ability to work cross-functionally
• Proficient in communication tools such as G Suite and Slack or relevant platforms.
• Mild Experience using CRM systems such as SalesForce or other relevant CRM’s.
• Mild Experience using Project Management Tools such as Air Table, or relevant platforms
• Mild experience using Microsoft Excel

What We Offer

• Best in class health, dental, and vision insurance
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days
• $22 - $25 per hour