Sales Coordinator
Posted on 8/31/2023

51-200 employees

Video commerce platform
Los Angeles, CA, USA
Experience Level
Desired Skills
Customer Service
Sales & Account Management
  • 1-3 years professional experience within relevant industry
  • Possess intermediate skills in data entry, project management, account sales, partner relations, customer service, and trends
  • Experience in retail and e-commerce is preferred
  • Ability to work cross-functionally
  • Proficient in communication tools such as G Suite and Slack or relevant platforms
  • Mild Experience using CRM systems such as SalesForce or other relevant CRM's
  • Mild Experience using Project Management Tools such as Air Table, or relevant platforms
  • Mild experience using Microsoft Excel
  • Work closely with Marketplace category Sales and Account Managers
  • Manage Seller Retention
  • Actively work through sales lists and work with Account Managers to determine the best possible methods to attract business
  • Inputting and maintaining data into company tools such as Airtable and Salesforce
  • Providing sellers with expertise with onboarding, scheduling, and programming across live episodes
  • Programming Schedules accompanied by content ideation and product assortment
  • Assisting with troubleshooting and technical issues and questions regarding onboarding and the seller lifecycle
  • Adapt to a fast pace environment
  • Organization and time management to manage multiple tasks, sometimes for multiple projects, at once
  • Own your calendar and create events and tasks with Sales and Account Managers in order to accomplish your projects effectively
  • Establish contact lists of collaborators and update information periodically
  • Support multiple daily product launches by working closely with the E-Commerce, Customer Service, Marketing, and Content teams to ensure complete and accurate product information is available to all
  • Improve and sustain seller growth
  • Use data collection and analysis to improve the customer experience
  • Maintain an in-depth knowledge of the digital creator space
  • Communicate effectively with external and internal teams to find timely solutions to resolve issues and challenges
  • Understand what other departmental needs are and integrate yourself within the rest of the org